Customer Service Teleoperator for Banking
Randstad España·Barcelona, Spain
What they offer
€9 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
Hybrid
Office and home days — the ad has the split.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?
Randstad has the perfect opportunity for you!
What you'll do
· Handle incoming calls from banking clients.
· Provide clear and concise information about financial products and services.
· Resolve incidents and inquiries effectively and professionally.
· Identify cross-selling opportunities by providing exceptional service.
· Update and maintain accurate records in the CRM system.
What you'll get
Shifts to choose from: morning, afternoon.
- Paid training, 18 days online training,
- Gross hourly wage of 9.70 euros
- On-site work in Barcelona, with the possibility of a hybrid model.
- Temporary contract through RANDSTAD EMPLEO ETT
- Opportunity for growth and development within the company.
Requirements
· Previous experience in customer service (preferably in the banking sector).
· Availability to work flexible shifts.
· Exceptional communication skills and ability to work as part of a team.
· Results-oriented and problem-solving skills.
· Basic knowledge of financial products and services.
About the role
¿Tienes experiencia como Teleoperador/a? ¿Te apasiona la atención al cliente? ¿Te consideras proactivo, resolutivo y tienes capacidad para detectar las necesidades del cliente?
Desde Randstad ¡Tenemos la oportunidad perfecta para TI!
What you'll do
· Atender llamadas entrantes de clientes del sector bancario.
· Ofrecer información clara y concisa sobre productos y servicios financieros.
· Resolver incidencias y consultas de manera eficaz y profesional.
· Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional.
· Actualizar y mantener registros precisos en el sistema de CRM.
What you'll get
Jornadas a elegir de mañana, tarde.
- Formación remunerada, formación de 18 dias online,
- Salario de 9,70 euros brutos/hora
- Trabajo presencial en Barcelona, con posibilidad de modelo híbrido.
- Contrato temporal a través de RANDSTAD EMPLEO ETT
- Posibilidad de crecimiento y desarrollo dentro de la empresa.
Requirements
· Experiencia previa en atención al cliente (preferiblemente en el sector bancario).
· Disponibilidad para trabajar en turnos flexibles.
· Habilidades de comunicación excepcionales y capacidad para trabajar en equipo.
· Orientación a resultados y capacidad para resolver problemas.
· Conocimientos básicos de productos y servicios financieros.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.