Customer Service Call Center Agent
RAS Interim·Madrid, Spain
What they offer
€16,993 a year
Gross, as stated in the ad.
Fixed-term contract
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
From the RAS Madrid office, we are recruiting CALL CENTER AGENTS for a company in the TELECOMMUNICATIONS sector located on Avenida de América.
What you'll do
👌 YOUR RESPONSIBILITIES
- Handle customer calls, providing them with information about products and services according to the campaign.
- Manage requests related to the active project.
- Use computer tools to log interactions and manage information efficiently and accurately.
- Ensure high-quality customer service with careful, professional conversation, both on inbound and outbound calls.
What we're looking for
👍 WHAT DO WE NEED FROM YOU?
- Previous experience in customer service or as a call center agent, with sales skills.
- Proficiency in using computer tools.
- Customer-oriented profile, with communication skills, problem-solving abilities, and the ability to identify and promote sales opportunities during calls.
What you'll get
🤝 WHAT CAN WE OFFER YOU?
- Monday to Friday, work shift from 1:00 PM to 7:00 PM.
- Initial temporary contract of 3 months with a real possibility of joining the permanent staff.
- Company-paid initial training on products and campaign management.
- Salary: €9.71 gross/hour.
About the role
Desde la oficina RAS Madrid seleccionamos TELEOPERADORES/AS para empresa del sector TELECOMUNICACIONES ubicada en Avenida de América.
What you'll do
👌 TUS RESPONSABILIDADES
- Atender llamadas de clientes proporcionándoles información sobre productos y servicios según la campaña.
- Gestionar las solicitudes relacionadas con el proyecto activo.
- Utilizar herramientas informáticas para registrar las interacciones y gestionar la información de manera eficiente y precisa.
- Garantizar una atención al cliente de alta calidad con conversación cuidada y profesional, tanto en llamadas entrantes como salientes.
What we're looking for
👍 ¿QUÉ NECESITAMOS DE TI?
- Experiencia previa en atención al cliente o como teleoperador/a, con habilidades comerciales.
- Agilidad en el uso de herramientas informáticas.
- Perfil orientado al cliente, con habilidades comunicativas, resolución de problemas y habilidad para identificar y promover oportunidades comerciales en las llamadas.
What you'll get
🤝 ¿QUÉ PODEMOS APORTARTE?
- De lunes a viernes, turno de trabajo de 13.00 a 19.00 horas.
- Contrato temporal inicial de 3 meses con posibilidad real de incorporación a plantilla.
- Formación inicial a cargo de la empresa sobre los productos y la gestión de campañas.
- Salario: 9.71€ brutos/hora.
EUR 16,993 per year
How you'll work
fixed-term
About the company & team
RAS Interim
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
RAS Interim
Staffing
RAS Interim is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.