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Customer Service Teleoperator

On-site in Madrid·Added 2 days ago

Nortempo

787 open roles

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What they offer

  • €9.63 an hour

    Gross, as stated in the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

At Nortempo Alcalá, we are looking to hire a Customer Service Teleoperator to join the team of an important logistics and distribution center in Meco.

What you'll do

  • Telephone customer and employee support.

  • Management and resolution of inquiries.

  • Follow-up on incidents and requests.

  • Administrative tasks related to customer service.

How you'll work

Currently, we have two schedule options:

  • Monday to Friday: 10:00 to 14:00 and 16:00 to 20:00.

  • Monday to Friday: 09:00 to 14:00 + Saturdays from 09:00 to 16:00.

Important: the indicated schedules are those established for the position and are not negotiable.

Requirements

What we're looking for

  • Previous experience in customer service, call center, or similar positions.

  • Good communication skills.

  • Ability to manage inquiries and incidents.

  • Customer orientation and a problem-solving attitude.

  • Availability to work in one of the indicated schedules.

If you are looking for a new professional opportunity and are interested in being part of a project with the possibility of continuity, apply for the offer and we will tell you all the details.

We are waiting for you!

Nice to have

If you have experience in customer service, you enjoy interacting with people, and you are looking for an opportunity with the possibility of permanent employment, we want to meet you!

Pay & benefits

What you'll get

  • Salary: €9.63 gross/hour.

  • Initial contract of 3 months + 3 months through an ETT (Temporary Employment Agency).

  • Possibility of subsequent permanent employment, depending on performance and service needs.

  • Joining a professional environment within an important logistics and distribution center.

How they hire

Tras inscribirte en una oferta, el equipo de selección de Nortempo revisa tu perfil y valora tu encaje con la posición; si tu experiencia se adapta a lo que busca la empresa, se ponen en contacto contigo para avanzar en el proceso 1 interview

  • Nortempo es una ETT: las fases finales las define la empresa cliente.
  • Inscribirse y participar en sus procesos de selección es gratuito; nunca solicitan pagos ni contraprestaciones económicas.
  • Aunque la oferta se cierre, tu perfil sigue en su comunidad de talento y pueden contactarte para nuevos procesos.

About Nortempo

Nortempo is a Spanish staffing and recruitment company specializing in industrial, logistics, healthcare, and administrative personnel. Founded in A Coruña, it operates across Spain, providing temporary and permanent staffing solutions to a wide range of sectors, including logistics, industry, healthcare, and retail.

For international professionals, Nortempo offers a direct entry point into the Spanish labor market, with a strong presence in Galicia and expanding operations across the country. The company's work culture is practical and field-oriented, and many roles (such as warehouse, transport, and industrial maintenance) are open to candidates with EU work authorization. While Spanish language skills are often required for client-facing roles, the company's scale and variety of positions make it a relevant option for those seeking operational work in Spain.

Industry
Staffing
Website
nortempo.com
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