Customer Service Representative - Banking Sector (Catalan)

• Previous experience in customer service roles

• Availability to work the afternoon shift

• Exceptional communication skills and ability to work in a team.

• Results-oriented and problem-solving skills

• 25-hour work week, subsequently increasing to 30h/w

• Morning shift scheduled from 9:00h to 16:00h

• Afternoon shift scheduled between 15:00h and 23:00h

• 5 weeks of initial training in a hybrid modality. Paid at 400 euros.

• Salary according to collective agreement (€8.78 gross/h) + Catalan language bonus 0.89

• Location: Madrid.

• Start date: 05/10/2026

Benefits of joining us.

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Opportunities for professional development and internal growth.

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Your next professional challenge awaits you!

Do you want to boost your career in a stable, international, and growing environment?

We are looking for CUSTOMER SERVICE TELEOPERATORS WITH CATALAN. Join our team and collaborate on a top-tier project for a major banking entity, where you will be able to put your communication skills and your vocation for customer service into practice in the banking sector.

• Receiving calls for a top-tier banking sector

• User assistance and support, managing incidents.

• Experience in call centers.

• Previous experience working in the banking sector

• Computer literacy

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.