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Public Administration Teleoperator - Disability Certificate

Remote, Santa Cruz de Tenerife·Part-time·Added 2 days ago

Servinform

138 open roles

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Overview

Job details

  • €12,820 a year

    Gross, as stated in the ad.

  • Part-time hours

    Per the ad.

  • Fully remote

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Part-time employment of 30 hours.
  • Schedule: rotating shifts from 8:00 to 14:00, 9:00 to 15:00, 8:30 to 14:30, and 14:00 to 20:00.
  • 100% remote work modality.
  • Permanent seasonal contract.
  • Salary €12,820 gross/year (€1,068 gross/month).
  • Immediate start.
  • Special Employment Centers Collective Agreement (Category: Administrative Assistant).

Requirements

What we're looking for

  • To be in possession of a disability certificate equal to or greater than 33%
  • Communication skills
  • Availability for rotating shifts

Nice to have

  • B1 English level or higher is valued.
  • Experience in telephone citizen information services is valued.

The role

We are selecting a Teleoperator who will provide service for a Public Administration body, and will be responsible for receiving calls consisting of:

  • Citizen assistance, providing general information regarding various administrative procedures and tasks.
  • Management and assignment of appointments, guaranteeing adequate organization of the service.
  • Advice and information to users regarding administrative procedures, requirements, and necessary documentation.

About Servinform

Industry
Business Process Outsourcing
Website
servinform.es

In their own words

About the company & team

We are Betansa, a Special Employment Center (CEE) of Servinform, and we are dedicated to the labor integration of people with disabilities. With more than 250 professionals, 80% of our workforce has some type of disability, demonstrating that inclusion and excellence in service go hand in hand. We specialize in Consulting and ICT, offering opportunities to highly qualified profiles.

**No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. That is why, at Grupo Servinform, we focus on equality and diversity as an elemental factor for social progress, working day by day to achieve this goal.

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