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Check-In & Logistics Agent

On-site in Madrid·Full-time·Added 13 days ago

Still open when we checked on 26 Sept

SIXT

45 open roles

Overview

Job details

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    SIXT doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Driving licence

    EU licences are valid in Spain; most others only for six months after you become resident.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

  • Meal vouchers

    A restaurant card or tickets, per the ad.

  • Gym access

    Free or discounted, per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Talent for customer service You are enthusiastic and enjoy direct contact with customers
  • Experience You bring experience in sectors such as tourism or services and you have a service-oriented mindset
  • Organization and Attention to detail You like to work in a structured manner and possess a high capacity for observation
  • Flexibility You have availability to work in rotating shifts, including weekends and holidays, and you have a flexible approach toward working hours
  • English You communicate fluently in English 
  • Driving license You have a valid driving license for driving vehicles

Pay & benefits

What you'll get

  • Temporary Contract 
  • Tailored training You will enjoy personalized training plans and professional development opportunities
  • Work-life balance You will enjoy the day off on your birthday and additional vacation days for your anniversaries at SIXT
  • Flexible compensation policy You will have access to a flexible compensation program linked to private health insurance, daycare, and/or restaurant card
  • Excellent employee benefits You will obtain special discounts for your family and friends on SIXT rentals, as well as offers on hotels, Wellhub (Gympass), business schools, and multiple products. You will participate in team building activities and national and international corporate events

The role

Do you have a vocation for customer service and are you motivated to offer high-quality service? At SIXT, you can make the most of your strengths. You will be responsible for ensuring customer satisfaction, managing our vehicle fleet, and performing various tasks at the branch and in the parking lot.

Everything you need to know about our vehicles, you will learn with us. Enjoy attractive compensation, flexible working hours, and excellent development opportunities!

What you'll do

  • Customer Experience You will create the best rental experience for our customers, providing them with exceptional service and resolving any doubts or matters related to the vehicle
  • Vehicle Management You will be responsible for moving and delivering cars to our customers, ensuring that each vehicle is in the right place and in perfect condition
  • Inspection and Recording You will perform vehicle inspections, checking the bodywork, interior, and accessories. You will check fuel levels and mileage, recording any new damage and taking photos or videos as proof
  • Parking Organization You will be in charge of organizing the cars in the parking lot, ensuring an efficient flow and vehicle availability
  • Operational Support You will support back-office operational tasks, including updating vehicle status in the Sixt database and processing additional charges
  • Internal Coordination You will notify the cleaning and maintenance team to prepare cars for the next rental and report any damage in the system

Hiring process

The selection procedure may include interviews by phone or in person, a case study, an assessment test, or a practical day

  • You receive a confirmation email once your application is received.
  • If your profile fits, you are invited to the selection procedure without a long wait.
  • Usually no application deadlines, except fixed entry dates for the Management Trainee Program in Operations.

About SIXT

SIXT is a global mobility service provider headquartered in Pullach, Germany, offering car rental, car sharing, and chauffeur services across more than 110 countries. With a fleet of over 270,000 vehicles and a strong focus on premium customer experience, SIXT has grown from a small family business into one of the world's leading mobility brands, competing directly with the likes of Hertz and Avis.

In Spain, SIXT operates a significant network of rental stations and offices, with a particularly strong presence in the Balearic Islands, Catalonia, and the Canary Islands. The company is known for its premium service culture, German efficiency, and a multilingual work environment where German, English, and Spanish are commonly spoken, making it an attractive option for international professionals seeking a dynamic, customer-facing role in the Spanish mobility sector.

Industry
Car Rental
Founded
1912
Employees
1,000–5,000
Headquarters
Pullach, Germany
In Spain
Palma, Barcelona, Madrid and 8 more
Website
sixt.com

Good to know if you are moving

  • SIXT's global HQ is in Pullach, Germany, but its Spanish operations are managed from Palma de Mallorca, with offices in Barcelona, Madrid, and the Canary Islands.
  • The company explicitly hires for bilingual roles (German, English, and Spanish), and many open roles in Spain are advertised as 'Bilingual (German, English & Spanish)', which suits international candidates.
  • SIXT offers structured development programs (e.g., 'Programa de Desarrollo - Responsable de Oficina') for office management roles in Spain.
  • Roles in Spain include rental sales agents, digital coordinators, and customer support agents, often with a mix of office and airport-based work.
  • SIXT is a premium mobility brand, so the work environment emphasizes high-end customer service and a polished, international corporate culture.

In their own words

About the company & team

We are a leading global mobility services provider, with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide. Our mobility platform ONE brings together our SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), and SIXT+ (car subscription) products, giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 partner companies, and about 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, exceptional customer experience and customer service are our top priority. We bet on true entrepreneurial spirit and long-term stability, and align our business strategy with a forward-looking vision. Join us and apply now!

All open roles at SIXT
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