Assistant Housekeeping Manager

Team meal whilst on shift prepared by our chefs

Soho House Membership

50% Team discount on Food & Drink, 7 days a week

Team Room Rates; Any Bedroom, Any House, $100 a night

Birthday Day Off

Discount on Cowshed products and Soho Home (up to 20%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

• Minimum of 2+ years' experience as Housekeeping supervisor or assistant manager.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Benefits...

The place...

Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.

The Role...

At Soho House, the Assistant Housekeeping Managersupports the delivery of an exceptional member and guest experience by maintaining the highest standards of cleanliness, organisation, and presentation across all areas of the Club. Working closely with the Housekeeping Manager, you will oversee the day-to-day operations of the housekeeping team, ensuring every space reflects the luxury and attention to detail expected at the Club.

Main duties...

• Support the Housekeeping Manager in overseeing daily housekeeping operations across all areas, including public spaces, member lounges, changing rooms, spa areas, and back-of-house.
• Supervise and coordinate housekeeping staff schedules to always ensure appropriate coverage.
• Conduct regular inspections to ensure cleanliness, presentation, and maintenance standards are consistently met.
• Respond promptly to guest/member requests, resolving any housekeeping concerns efficiently and courteously.
• Assist with inventory management of cleaning supplies, linen, guest amenities, and equipment, ensuring cost control and minimal waste.
• Support recruitment, onboarding, and training of housekeeping staff.
• Ensure team is fully briefed on daily priorities, special requests, and Club standards.
• Communicate effectively with other departments (Front Office, Events, Maintenance) to coordinate service delivery.
• Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...