The English-language job board for Spain

Spa & Gym Receptionist

On-site in Barcelona·Added 28 days ago

Soho House & Co

22 open roles

Apply

Overview

Work mode: On-site, Barcelona
Contract: Permanent contract
Spanish: Fluent
English: Required
Benefits: Gym access

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

Requirements

What we're looking for

A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.

Strong attention to details
Excellent customer service
Fluent in English and Spanish
Organised and reliable Ability to handle feedback to achieve member satisfaction
Ability to multitask and work in a fast-paced environment
Ability to understand and follow written and verbal instructions
Excellent interpersonal, communication and problem solving skills.

Pay & benefits

What you'll get

Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Team Room Rates; Any Bedroom, Any House, $100 a night
Birthday Day Off
Discount on Cowshed products and Soho Home (up to 50%)
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

The role

The place...

Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.

Job Purpose

As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time.
You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.

What you'll do

Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department.
Learn about all the different services and how much Soho House Gym & Spa has to offer.
Maintain a clean, sanitary and safe environment: reception area.
Manage members lists, bookings Spa services and Booking personal training classes
Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away.
Build a positive relationships with members and guest.
Communicate and red flag any feedback to the management team.
Influence a fun and positive atmosphere by being approachable and professional.
Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge.

About Soho House & Co

Soho House & Co is a global membership-based hospitality group that operates private members' clubs, hotels, restaurants, and spas across major cities worldwide. Founded in London, the company is known for its distinctive design-led spaces, creative community focus, and a portfolio that includes the Soho House brand, Cecconi's restaurants, and Soho Works. With a strong presence in Europe, North America, and Asia, Soho House & Co has grown into a recognized name in the hospitality industry, catering to a diverse clientele of creatives and professionals.

In Spain, Soho House operates in Barcelona and Ibiza, with venues like Soho House Barcelona and Soho Farmhouse Ibiza, and is expanding with new openings such as Pool House Barcelona. The company offers a range of roles in hospitality, from front-of-house and culinary positions to management and support functions. For international professionals, Soho House provides opportunities to work in dynamic, design-led environments in popular Spanish destinations, with a culture that emphasizes creativity, community, and high service standards.

Founded: 1995
Employees: 5,000–10,000
Headquarters: London, UK
In Spain: Barcelona, Ibiza

Good to know if you are moving

Soho House offers roles in Barcelona and Ibiza, providing opportunities to work in popular Spanish tourist destinations.
The company is known for its inclusive and creative work culture, often attracting international staff.
Many positions, such as spa and gym receptionist, bartender, and chef, are suitable for English speakers, though Spanish is often beneficial.
Soho House provides training and development programs for staff, which can be valuable for career growth in hospitality.
The company operates a global network, which may offer opportunities for internal transfers across its international locations.

All open roles at Soho House & Co