HR & Payroll Senior Associate (German)

Required Experience

• Fluent German and English, both written and spoken.
• Strong hands-on experience with German payroll processes is essential.
• Ideally 3+ years of relevant payroll experience, preferably within German payroll.
• Experience processing payroll end-to-end in an HR Outsourcing, Shared Services, HR Consulting or corporate environment.
• Good understanding of payroll controls, deadlines and data accuracy requirements.
• Experience working with HR and payroll data.
• Strong knowledge of Microsoft Office, particularly Excel.
• Experience with HRIS/payroll systems such as Workday, SAP or PeopleSoft is desirable.
• Strong attention to detail and ability to work independently.
• Ability to work effectively in a fast-paced, international environment.
• Strong communication, problem-solving and customer service skills.

• BA/BS in Accounting, Human Resources, Business Administration or a related field, or an equivalent combination of education and relevant professional experience.

At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

At Strada, possibility isn't just a promise - it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.

To contribute to and support the team responsible for the execution of German payroll, post-payroll and HR-related activities, ensuring accurate, compliant and timely delivery. The role requires strong knowledge of German payroll processes and the ability to communicate effectively in both German and English.

• Independently process German Payroll End-to-End, ensuring accurate and timely delivery according to agreed payroll calendars and KPIs.
• Perform payroll and HR data management activities in line with agreed SLAs and quality standards.
• Support statutory, year-end and payroll reporting activities.
• Apply strong knowledge of German payroll processes and country-specific requirements to resolve payroll queries and issues.
• Provide guidance and support to junior team members and contribute to knowledge transfer activities.
• Respond to tickets, calls and employee/client queries within agreed SLA timescales and to a high standard.
• Liaise with clients, internal stakeholders and third parties regarding payroll-related matters.
• Support system maintenance, testing and implementation activities when required.
• Complete SOC controls on time and provide the necessary evidence.
• Participate in root cause analysis and recommend preventive actions to avoid recurring payroll issues.
• Maintain process documentation and DWIs to ensure procedures remain accurate and up to date.
• Report system issues and defects with sufficient information and evidence for investigation.
• Escalate deviations from the agreed scope of service to the Service Manager.
• Handle sensitive and confidential employee and payroll information appropriately.
• Participate in projects and other activities as required.

• Adherence to security and compliance procedures.
• Achievement of customer SLAs and payroll deadlines.
• Accuracy and quality of German payroll processing.
• Reduction of payroll errors and client escalations.
• Timely and effective resolution of payroll queries.
• Professional and responsible handling of confidential information.