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District Coordinator for Telecare Service

On-site in Barcelona·Full-time·Added today (last checked 3 Nov)

Suara Cooperativa

50 open roles

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Our summary

Salary: €1,453 a month
Work mode: On-site, Barcelona
Contract: Full-time
Languages: Catalan
Education: University degree

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This job advert was originally written in Catalan.

Requirements

What we're looking for

University degree in the social field (social work, social education, psychology, etc.).
C1 level of Catalan.
Versatility and adaptability, assertiveness, empathy, communication skills, conflict resolution, and proactivity.

Nice to have

Experience in the field of social services and dependent persons is valued.
Holding a disability certificate of 33% or more will be valued.

Pay & benefits

What you'll get

Vacancy.
Working hours: 40 hours per week.
Schedule: Monday to Friday, 9:00-17:00h.
Salary: €1,452.57 gross monthly x 14 payments (€20,335.98 gross annually).
Start date: Immediate.

The role

The Telecare Service of UTE ASISPA-SUARA aims to help elderly, disabled, or dependent people continue living in their homes, safely and reducing the risk of isolation. In addition to acting in emergencies, the service also acts preventively by maintaining continuous telephone contact with the user.

Are you a dynamic person with communication skills? Do you want to be part of a social initiative project that cares for people? WE ARE LOOKING FOR YOU!

What you'll do

Registration process for new users.
Installing home terminals where necessary.
Carrying out both telephone and in-person follow-ups with users.
Responding to queries raised by users and relaying them to the relevant professionals.
Establishing coordination actions with social agents in the territory and those relevant to the user, associated with the essential telecare service and the personalized telecare programs, both at the request of users and for preventive and follow-up purposes.
Managing system alerts regarding possible changes in the user's situation.
Maintaining and updating the user's file data.
Coordinating movements regarding registrations, cancellations, changes of holders, and user typologies.
Handling the management of incidents, complaints, and claims from service users or their environment and responding to them, where appropriate.

How you'll work

Location: Barcelona (Can Batlló - Magòria La Campana).

About Suara Cooperativa

Suara Cooperativa is a social services cooperative based in Barcelona, Spain, providing care and support services for vulnerable groups including the elderly, children, youth, and people with disabilities. With a strong presence across Catalonia, it operates residential homes, day centers, home care services, and community programs, employing thousands of professionals in the social and healthcare sectors.

Suara is deeply rooted in the Catalan social economy and offers a collaborative, mission-driven work environment. For international professionals, it provides opportunities in caregiving, social education, nursing, psychology, and physiotherapy, primarily requiring Catalan and/or Spanish language skills. The cooperative model emphasizes worker participation and social impact, making it an attractive employer for those committed to public service and community welfare.

Industry: Social Services
Founded: 2016
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Badalona, Sant Boi de Llobregat and 25 more

Good to know if you are moving

Suara is a worker cooperative, meaning employees can become members and participate in democratic decision-making.
Most roles require fluency in Catalan and Spanish, as services are delivered in these languages.
The cooperative operates primarily in Catalonia, with offices and services across Barcelona, Girona, Lleida, and Tarragona.
It offers a wide range of roles in social care, healthcare, and education, suitable for professionals with relevant qualifications.
As a social economy entity, Suara prioritizes social impact over profit, offering a purpose-driven work environment.

In their own words

About the company & team

At ASISPA-Suara Cooperativa we foster diverse and inclusive work environments. All applications will be valued without distinction of age, gender, origin, sexual orientation, or disability status.

All open roles at Suara Cooperativa