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Database Support Engineer (EMEA)

Remote, EMEA·Full-time·Added 9 months ago

This job was published 9 months ago

Supabase

25 open roles

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “Required residency/location within EMEA time zones”

Requirements

Have the right to work in Spain
Supabase doesn't mention sponsorship, but this role may fit the Digital nomad visa.
Work in English
English is required, per the ad.
Have 7+ years of experience
Mid-level role.

Pay & benefits

What you'll get

Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we're building together.
Tech Allowance
Use this budget to set up your ideal work environment-laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family's health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It's a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning-courses, books, conferences, or anything that supports your growth.

Requirements

What we're looking for

Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
Postgres Expertise: You know PostgreSQL deeply-autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
Performance: You're strong in high-performance SQL and query optimization.
Troubleshooting: You're comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
Technical Skills: * You can debug Edge Functions when failures get tricky.
- You've handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You're comfortable in terminal and Linux environments.
Mindset: You thrive in high-volume situations and can form and test assumptions quickly.

The role

We're looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You'll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.

This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.

What you'll do

In this role, you'll:

Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
Ask smart, targeted questions that turn incomplete reports into actionable cases.
Communicate clearly and empathetically with users of all levels-especially during high-impact or time-sensitive situations.
Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
Mentor junior team members and help raise the overall bar for support quality.

How you'll work

Status: Full-time position.
Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts).

About Supabase

Supabase is an open-source Backend-as-a-Service (BaaS) platform that provides developers with a suite of tools to build applications quickly, including a Postgres database, authentication, instant APIs, edge functions, realtime subscriptions, and storage. The company is a well-known player in the developer tools space, competing with services like Firebase, and has a strong global community of developers and contributors. It is recognized for its developer-friendly approach and its commitment to open-source principles.

Supabase has a significant presence in Spain, with a growing team of engineers and developers based in Madrid. The company is known for its remote-first culture and a strong emphasis on open-source collaboration, making it an attractive option for international professionals looking to work in a modern, distributed environment. Their Spanish office is a key hub for their engineering talent, and they actively hire international candidates for roles in engineering and product development.

Industry: Backend-as-a-Service
Founded: 2020
Employees: 100–500
Headquarters: San Francisco, USA
In Spain: Madrid
Website: supabase.com

Good to know if you are moving

Supabase has a remote-first culture, allowing engineers to work from anywhere, including Spain.
The company is a strong advocate for open-source software, which can be appealing for developers who value transparency and community-driven projects.
The Spain office is a key engineering hub, offering opportunities to work on core database and backend infrastructure.
The company uses a modern tech stack, including TypeScript, Go, and Postgres, which is attractive for engineers looking to work with current technologies.
The company has a flat hierarchy and encourages engineers to take ownership of features, which can be a good fit for self-driven professionals.

In their own words

About the company & team

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members

We move fast, build in public, and use what we ship. If it's in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support-not replace-existing tools and communities.

All open roles at Supabase