Student Support Manager
The role involves managing and administering online student services and academic processes. It offers professional growth, flexible benefits, and significant tuition discounts.
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88,000+ live jobsOn-site in Villanueva de la Cañada·Full-time·Added 26 days ago
95 open roles
Full-time hours
Per the ad.
Have the right to work in Spain
Universidad Alfonso X el Sabio doesn't mention sponsorship in the ad.
Work on-site in Villanueva de la Cañada
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
University degree
“Grado en Ingeniería informática, telecomunicaciones o similar” — per the ad.
This job was automatically translated to English.
• Technical leadership
• Team management. Integration with teams from other areas
• Interdepartmental coordination
• Documentary preparation of the different parts of the project and training for end users
• Direct interlocution with the internal client
• Carrying out post-implementation evaluations to identify improvement opportunities and lessons learned
• Change management. Effectively manage the organizational change associated with the implementation of new information systems
• Degree in Computer Engineering, Telecommunications, or similar
• More than 5 years of experience in a similar position with demonstrable experience in OutSystems development and Azure environment
• Experience in the education sector is highly valued
• Training in software architecture or project management is valued
• Ability to work with different providers and remote teams
• Knowledge of agile methodologies is highly valued: Scrum, Devops, Agile, Devsecops…
• Knowledge of Moodle is valued
• Intermediate level of English
To guarantee that the solutions developed on the MIR Asturias educational platform, mainly on OutSystems, are technically sound, scalable, secure, and aligned with business needs.
You will have to direct, supervise, and ensure the correct technical implementation of projects developed on the MIR Asturias educational platform, guaranteeing its quality, performance, best practices, and the optimization of the platform.
Likewise, you will be responsible for proposing and implementing solutions that help the growth and expansion of the MIR Asturias business, optimizing internal processes in order to achieve business objectives and guarantee the best possible user experience.
• Lead and define the technological strategy of the platform, establishing the evolution of the solution within the organization, evaluating the solutions that must be implemented on the platform, and identifying opportunities to accelerate digitalization through Low-Code solutions
• Create, document, and enforce development policies, including standards, modularity, scalable design, component reuse, UI/UX standards, and integration policies.
• Define security policies, ensuring compliance with ISO 27001 regulations
• Define the architecture and scalability strategy
• Quality management. Definition of policies and metrics
• Management of all received incidents
• Control and monitoring: implement tools and methodologies to ensure compliance with deadlines and quality, identifying and evaluating risks that may affect the platform
• Communication and leadership: foster collaboration and maintain fluid communication with internal teams, providers, and students
• Continuous improvement: Analyze the results of your management area and apply lessons learned to optimize future processes
Universidad Alfonso X el Sabio (UAX) is a private Spanish university offering a broad portfolio of undergraduate, postgraduate, and vocational training programs across health sciences, engineering, business, technology, education, and music. With campuses in Madrid, Málaga, and Oviedo, as well as a robust online learning platform, UAX serves thousands of students and employs a diverse academic and corporate workforce. The university is known for its practical, simulation-based teaching methods and partnerships with leading institutions like the Rafa Nadal School of Sport.
• Management of external providers. Establish performance objectives and guarantee both their performance and their development.
• Workload management and task assignment
• Clear and structured communication
• Writing of relevant technical functional documentation
• Internal relations. You will report directly to the MIR Asturias Technology Manager, as well as to the Group Technology Directorate
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