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After-Sales Engineer (Customer Service Technician)

On-site in Gipuzkoa·Added 27 days ago

Ulma

25 open roles

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Overview

Requirements

Have the right to work in Spain
Ulma doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Gipuzkoa
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
University degree
“Ingeniería Técnica Electrónica o similar.” — per the ad.

This job was automatically translated to English.

The role

At ULMA Packaging, we specialize in the design and manufacturing of packaging systems and services, offering the widest range of solutions on the market. Our mission is to add value to our clients, for which we have a presence in more than 50 countries and a global future project. Thanks to our commitment to innovation, cutting-edge technology, and our team of highly qualified professionals, we are a world-renowned company.

What is the challenge?

If you are passionate about electronics and have a strong customer focus, do not miss the opportunity to join our highly qualified Customer Service team. We are looking for people capable of:

Advising our international service network to resolve our customers' issues and needs.
Intervening personally to resolve the most complex cases through our remote system or by going to the customer's facility, if necessary.
Coordinating the installation and commissioning of our projects internationally.
Leading the management of modifications, adaptations, and supply needs requested by the customer.

What are we looking for?

We are looking for a person with a results-driven mindset, a strong customer focus, and growth potential who meets the following profile:

Degree in Electronic Engineering or similar.
Experience interpreting electrical schematics and programming languages: C, programmable logic controllers (PLCs), ladder logic.
2-3 years of experience in repairs, maintenance, or commissioning of industrial automation installations.
Good command of English.

...in exchange, we offer you...

An innovative challenge based on collaboration between different professionals to offer innovative technological solutions for a wide range of products. We belong to a prestigious brand with a recognized international presence. We offer you the opportunity to develop your professional career with us and chart the path together.

About Ulma

ULMA is a diversified industrial group headquartered in Oñati, in the Basque Country of Spain. Founded in 1961, the group operates through several business divisions, including ULMA Construction (formwork and scaffolding systems), ULMA Packaging (packaging machinery), ULMA Handling Systems (conveyor and palletizing solutions), ULMA Agricultural (greenhouse solutions), ULMA Embedded Solutions (electronic components), and ULMA Forged Solutions (forged components). With a strong international presence, ULMA serves clients across construction, food, logistics, and industrial sectors, employing thousands of people worldwide.

In Spain, ULMA maintains its headquarters and main production facilities in the Basque Country, with additional offices and operations across the country, including roles in Mallorca and Zaragoza. The company is deeply rooted in the Basque cooperative movement, which fosters a participatory and employee-owned work culture. For international professionals, ULMA offers opportunities in engineering, technical roles, and administration, with a focus on innovation and sustainable industrial practices. While the working language is primarily Spanish, the cooperative model and international reach provide a unique environment for those looking to integrate into a leading Spanish industrial group.

Industry: Industrial Group
Founded: 1961
Employees: 5,000–10,000
Headquarters: Oñati, Spain
In Spain: Oñati, Mallorca, Zaragoza
Website: ulma.com

Good to know if you are moving

ULMA is a cooperative, meaning employees can become members and participate in decision-making, which is a distinctive feature of the Basque cooperative movement.
The company has a strong international presence with subsidiaries in over 20 countries, offering potential opportunities for cross-border roles.
The main offices are located in the Basque Country, a region with its own language (Basque) and culture, but Spanish is widely used in the workplace.
ULMA offers a range of technical and engineering roles, particularly in packaging, handling systems, and construction, which may be attractive for professionals with industrial backgrounds.
The company emphasizes innovation and R&D, with dedicated teams for product development and applied research.

All open roles at Ulma