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Business Consultant in Pozuelo de Alarcón

On-site in Pozuelo de Alarcón·Added 5 months ago (last checked 22 Oct)

Verisure

160 open roles

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Our summary

Work mode
On-site, Pozuelo de Alarcón
English
Required
Other languages
Portuguese
Experience
3+ years
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

Verisure is hiring for this role in several places. This vacancy is in Pozuelo de Alarcón.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Degree in Engineering, Business Administration, Economics, Mathematics, or similar

  • 3-5 years of experience in consulting or analytical/strategic roles (ideally in recurring service environments: telecom, pay TV, subscriptions, etc.)

  • Strong analytical skills and understanding of business drivers and key KPIs

  • Experience building analytical models and conducting complex business analyses

  • Advanced proficiency in Excel and PowerPoint; experience with BI tools (Power BI, Tableau, etc.) will be valued

  • Strong ability to structure, synthesize, and translate analyses into actionable plans

  • Excellent communication and presentation skills at a senior level

  • Experience working in demanding environments, with multiple projects and tight deadlines

  • Advanced English proficiency (Portuguese is a plus)

Nice to have

  • Critical thinking and results orientation

  • Intellectual curiosity and analytical mindset

  • Proactivity and ability to anticipate

  • Adaptability to dynamic environments

  • Leadership skills and ability to influence without direct authority

  • Teamwork and customer orientation

  • "Hands-on" profile with an execution mindset

Pay & benefits

What you'll get

  • Role with direct impact on strategic decisions and key business KPIs (churn, ARPU, recurring revenue)

  • Exposure to senior-level decision making

  • Participation in strategic initiatives with measurable impact

  • Analytical and execution-oriented environment

  • Professional development in a key business area

The role

From the Customer Value Management area, responsible for maximizing the long-term economic value of the customer base through comprehensive management of its life cycle (retention, revenue growth, and experience), we are looking to hire a Business Consultant focused on the strategy and portfolio management layer.

You will be part of a team with direct impact on the business, responsible for defining and executing the customer strategy, working on key levers such as churn, ARPU, upselling, and pricing.

You will lead data-driven strategic initiatives, with responsibility for their impact on results.

You will have direct exposure to key decisions, participating in the prioritization of the customer portfolio and in the definition and implementation of action plans, with ownership of high-impact cross-functional projects.

What you'll do

Define and evolve the customer portfolio management strategy, aligning business objectives, satisfaction, and profitability

Lead end-to-end initiatives aimed at:

  • Churn reduction

  • ARPU increase (upselling and pricing)

  • Customer experience improvement

Analyze large volumes of data to identify actionable insights and translate them into business decisions

Design customer segmentation and prioritization models based on value and behavior

Define, execute, and measure commercial initiatives (online and offline), ensuring their impact on key KPIs

Collaborate with BI, Data Science, and business teams to improve analytical and activation capabilities

Prepare and communicate strategic recommendations to senior stakeholders, including the Management Committee

Participate in cross-functional and international projects with direct impact on results.

Hiring process

3 steps2 interviews

  1. Application

  2. Pre-selection

    Verisure contacts you to check your fit with the role.

  3. We want to meet you

    Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.

  4. Offer

  5. Onboarding

    Welcome programme with information and training on the company, teams and objectives.

  • Verisure looks for potential and fit with the company's values as much as technical skills.
  • Interviews can be in person or online.

Hiring process

If you want to learn more, don't hesitate to apply!

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry
Home Security
Founded
1988
Employees
10,000–15,000
Headquarters
Luxembourg City, Luxembourg
In Spain
Madrid, Barcelona, Valencia and 48 more
Website
verisure.es

Good to know if you are moving

  • Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
  • The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
  • Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
  • Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
  • The company is part of a large international group, offering potential for cross-border mobility within Europe.

In their own words

About the company & team

Securitas Direct is now Verisure, also in Spain.

Additional information

At Verisure, people are at the center. We work to create a diverse and inclusive environment where equal opportunities are guaranteed, avoiding any type of discrimination at work.

All open roles at Verisure

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