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Office Sales Representative (Customer Retention)

On-site in Cornellà de Llobregat·Part-time·Added 2 months ago (last checked 5 Nov)

Verisure

161 open roles

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Our summary

Hours: Monday to Friday
Work mode: On-site, Cornellà de Llobregat
Contract: Permanent, part-time hours
Languages: Catalan

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in sales or retention (minimum 1 year).
Strong commercial focus and negotiation skills.
Excellent communication and active listening skills.
Ability to work under pressure.
Empathy, resilience, and a positive attitude when facing objections.
Advanced level of Catalan (mandatory).

Pay & benefits

What you'll get

Permanent contract, 30 hours per week (Monday to Friday).
Fixed salary + unlimited commission. You decide how far you want to go!
Registered with Social Security from day one (even during training).
Ongoing, paid training tailored to you.
ON-SITE work in Cornellà de Llobregat
Social benefits

The role

description

Securitas Direct is now Verisure.

Do you have the gift of persuasion and turning decisions around? In this team, every conversation is an opportunity to demonstrate the true value of what we offer! Your ability to connect, negotiate, and provide solutions will make all the difference.

Your main responsibilities will be

Handling customers who express their intention to cancel the service, with the goal of understanding their reasons, offering personalized solutions, and maximizing retention.

We would love to meet you if you have...

Hiring process

3 steps2 interviews

Application
Pre-selection
Verisure contacts you to check your fit with the role.
We want to meet you
Interviews where the project, its challenges and the workplace are presented and you are assessed technically and personally; in person or online.
Offer
Onboarding
Welcome programme with information and training on the company, teams and objectives.

Verisure looks for potential and fit with the company's values as much as technical skills.
Interviews can be in person or online.

About Verisure

Verisure is a leading European provider of professionally monitored security systems for homes and small businesses. Operating across more than 17 countries, the company designs, installs, and monitors alarm systems, offering 24/7 response services. With a strong focus on innovation, Verisure integrates smart home technology and AI-driven analytics into its security solutions, serving millions of customers worldwide.

In Spain, Verisure has a significant presence with offices and operations across numerous cities, including Madrid, Barcelona, Valencia, and Seville. The company is known for its dynamic sales culture and offers a wide range of roles, from commercial agents to technical and analytical positions. For international professionals, Verisure provides opportunities in a fast-paced environment with clear career progression, though most roles require Spanish language proficiency.

Industry: Home Security
Founded: 1988
Employees: 10,000–15,000
Headquarters: Luxembourg City, Luxembourg
In Spain: Madrid, Barcelona, Valencia and 48 more

Good to know if you are moving

Verisure has a strong presence in Spain with offices in multiple cities, including Madrid, Barcelona, and Valencia.
The company offers a wide range of roles, from commercial and technical positions to data analytics and software development.
Most customer-facing roles require Spanish language proficiency, but technical and analytical roles may be more accessible for international candidates.
Verisure provides clear career progression plans, especially for commercial roles, with opportunities for advancement.
The company is part of a large international group, offering potential for cross-border mobility within Europe.

All open roles at Verisure