Experience Researcher - Ecommerce
A User Experience Researcher will translate customer signals into actionable insights for product and business teams. The role offers hybrid working and various employee benefits.
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Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.
Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.
A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.
At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.
As SEO/GEO Content Manager, you will help grow the organic visibility of zooplus across our European markets. Your focus will be on creating and improving useful, relevant content that pet owners can find through traditional search engines and, increasingly, through AI and LLM-powered search experiences.
You will identify content opportunities based on search demand, user intent and market trends, applying Search Engine Optimisation (SEO) and Generative Engine Optimisation (GEO) best practices. You will own content projects end to end and collaborate with internal teams and external partners to deliver high-quality, locally relevant content.
This is an individual contributor role with responsibility for content projects and external partners, but no direct people-management responsibilities.
Within 6–12 months, you will have:
zooplus is a European online pet retailer offering premium pet food, accessories, nutritional products, toys and lifestyle goods for dogs, cats, birds, fish and small pets. With over 25 years of experience, it describes itself as a trailblazer in the pet e-commerce industry and serves more than 11 million pet parents across a large number of European country shops, including a dedicated Spanish-language store (Spain / es). It recently launched a Marketplace in Germany, adding over 10,000 new products from partner brands and sellers.
With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
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