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Commercial Network Support Specialist

Hybrid in Barcelona·Added 5 days ago

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Zurich Insurance Spain doesn't mention sponsorship in the ad.

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • University degree

    “Grado o Licenciatura en Administración y Dirección de Empresas, Económicas o similares.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Hybrid model and flexibility after the first month of your onboarding.
  • Flexible compensation.
  • Access to ongoing training and a development plan.
  • 26 days of holiday + birthday day off.
  • Social benefits and an inclusive environment.

Requirements

What we're looking for

We are looking for a person with a positive attitude, a desire to learn and who has the following skills and experiences.

  • Bachelor's degree in Business Administration and Management, Economics, or similar fields.
  • Proficiency in Office 365, mainly Excel.
  • Knowledge of tools such as INFO, Proteo, and Genesys.

Nice to have

  • Technical knowledge of the different types of insurance and of the insurance sector in general is a plus.
  • Commitment to the organization and a strong sense of responsibility.
  • Proactivity and involvement, rigor, and problem-solving skills.
  • Communication, interpersonal and teamwork skills.
  • Planning skills, autonomy, flexibility, and a focus on continuous improvement.

The role

At Sabadell Zurich you will be part of the Service team, with the aim of providing operational and/or specialist conceptual support to Sabadell Bank Group managers in the area of Insurance or Pension Plans, through the available channels, delivering high-quality service. You will act as a lever for knowledge of the needs and difficulties of our network and customers toward our organization.

What you'll do

To this end, your main duties will be:

  • Handle insurance or pension plan inquiries and procedures in a timely manner, meeting the quality standards set by the unit.
  • Proactivity and commitment to meeting the unit's SLA targets.
  • Encourage and drive insurance and pension plan business generation from the unit by providing commercial support to branches in their needs.
  • Proactively provide advice to the network across all relevant areas of these matters.
  • Participate in the evolution of operational procedures, processes, and products, as well as the implementation of actions to improve efficiency.
  • Identify and report potential improvements in products, operations, or services.
  • Identify and report incidents or potential future risk areas and propose alternative solutions to branches, as far as possible, so that their normal operation is not affected.

Hiring process

2 steps1 interview
  1. Search and apply

  2. Application review

  3. Selection process

    If you are selected to progress forward, we will reach out to arrange next steps, which could include a phone or video interview, or possibly an assessment.

  4. Offer · With a talent acquisition consultant

  5. Preparing for your start

  6. Onboarding

    Your new career at Zurich will kick off with a job-specific onboarding process and welcome experience.

  • Zurich will never ask you to purchase your own equipment or to pay to apply.
  • If you are not selected to move forward in the process, you will receive a notification via email.

About Zurich Insurance Spain

Zurich Insurance Spain is the Spanish arm of Zurich Insurance Group, one of the world's largest and most established insurance providers. The company offers a broad range of insurance products and services, including life, pensions, property, casualty, and commercial insurance, serving both individual and corporate clients. With a significant workforce in Spain, it operates as a key market within the global Zurich network, which is headquartered in Zurich, Switzerland, and employs over 60,000 people worldwide.

In Spain, Zurich has a strong presence with offices in major cities such as Madrid and Barcelona, and it is known for its focus on digital transformation, data analytics, and automation. The company offers a dynamic work environment with numerous opportunities for international professionals, including internships and trainee programs in areas like data engineering, AI, and actuarial science. Zurich emphasizes professional development and innovation, making it an attractive employer for those looking to build a career in the insurance sector in Spain.

Industry
Insurance
Founded
1872
Employees
50,000–100,000
Headquarters
Zurich, Switzerland
In Spain
Madrid, Barcelona
Website
zurich.es

Good to know if you are moving

  • Zurich Insurance Spain has offices in Madrid and Barcelona, offering a strong base for international professionals.
  • The company provides numerous internship and trainee programs in fields like data engineering, AI, and actuarial science, ideal for early-career internationals.
  • Zurich is a global leader in insurance, providing a well-known brand and extensive career development opportunities.
  • The Spanish operations are heavily focused on digital transformation, creating roles for tech and data professionals.
  • Working at Zurich in Spain offers exposure to a multinational environment with English often used in corporate communications.

In their own words

About the company & team

Sabadell Zurich is the alliance between Banco Sabadell and Zurich Insurance Group. We are more than 350 professionals in Spain with a common purpose: Being there to care.

We promote an inclusive environment based on equal opportunities, without discrimination based on gender, age, origin, disability, sexual orientation or other personal circumstances.

If you are looking for a demanding, collaborative environment with real business impact, we want to meet you.

At Sabadell Zurich, talent becomes value.

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