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Customer Service Agent with Cross-selling and Native or C1 English

Hybrid in València·Full-time·Added 5 days ago

Adecco España

5842 open roles

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Overview

Job details

  • €10 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Be near València for hybrid days

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “Estudios mínimos de ESO o equivalente.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer you?

Initial 3-month contract, with the possibility of continuity in a stable project.

38.5-hour work week:

Morning shift: from 08:00 to 16:00

Afternoon shift: from 16:00 to 24:00

Work from Monday to Sunday with two weekends off per month.

Possibility of evolving to a hybrid model.

Salary according to the Contact Center Collective Agreement in the Specialist Teleoperator category.

Paid initial training

306.60 € (paid after passing the probationary period).

Training schedule: 9:00am to 3:00pm.

Duration: 18 days.

Requirements

What we're looking for

What are we looking for?

Previous experience in customer service and/or commercial functions.

Communicative, problem-solving profile oriented towards results.

Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

Minimum studies of ESO or equivalent.

Basic knowledge of financial products.

C1 level of English is essential.

Nice to have

Experience in banking or training related to finance and business is valued.

The role

Boost your career in the banking sector with TP Spain! Are you passionate about customer service and do you have a high level of English? This is your opportunity to be part of a world leader in customer experience and develop your career in the financial sector.

We are looking for Customer Service Teleoperators for an important banking entity

What you'll do

Your mission will be to offer excellent service to customers, resolving doubts, managing inquiries regarding financial products and services, and guaranteeing a quality experience in every interaction.

What will you do in your day-to-day? Handle incoming calls from customers in the banking sector.

Resolve inquiries and incidents in an effective and professional manner.

Provide information on financial products and services.

Detect cross-selling opportunities by providing value to the customer.

Keep information updated in the management systems.

How you'll work

Work center in Valencia (C/ Músic Peydró) or Barcelona (Av. Diagonal, 67).

Hiring process

1 interview

  • Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
  • Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

Hiring process

Take the next step in your career

If you like helping people, have a customer orientation, commercial ability, and want to gain experience in one of the areas with the most professional projection, we want to meet you!

Apply now and be part of TP Spain, a global company where your talent makes a difference.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com

In their own words

Additional information

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

All open roles at Adecco España

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