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Administrative Teleoperator

On-site in Madrid·Full-time·Added 5 days ago (last checked 13 Oct)

Agency
Adecco España

5346 open roles

Overview

Salary
€19,840 - €21,684 a year

About €1,440 - €1,490 a month after tax.

Work mode
On-site, Madrid
Contract
Fixed-term contract, full-time hours
Hours
37.5 hours a week
Education
Vocational training (FP Grado Medio)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

What are we looking for?

Requirements

- Previous experience in: - Telephone surveys.

- Satisfaction studies.

- Telephone customer service.

- Career guidance or similar functions.

- Excellent communication and active listening skills.

- Attention to detail and precision in data processing.

- Organizational capacity and task management.

- Proactive attitude and commitment to achieving objectives.

Nice to have

We will especially value

- Experience in outbound call campaigns.

- Proficiency in data management tools and CRM.

- Ability to generate fluid conversations and obtain quality information.

Education & certifications

Education

Basic training, Vocational Training Cycle, or FP.

Pay & benefits

What you'll get

Professional Category

Salary from 19,842 to 21,684 gross euros per year.

We offer you

Joining a leading institution in the university field.

Participating in a project with a real impact on improving employability and graduate follow-up.

Excellent work environment.

Initial 4-week contract with the possibility of continuity.

The role

Career Services Administrator

Join a project with an impact on university employability!

Do you like dealing with people, telephone customer service, and administrative work? We are looking for a Career Services Administrator to support a contact campaign with university graduates, contributing to the collection of key information regarding their professional development and career path.

What will your mission be?

You will be part of the Career Services department, collaborating on an employability study aimed at university graduates, ensuring the collection of quality information through telephone contact and administrative management.

What you'll do

Main duties

Making telephone calls to graduates to collect professional and employment information.

Applying established questionnaires and protocols for employability studies.

Recording, updating, and validating data in corporate tools and databases.

Following up on contacts and managing incidents arising from the communications made.

Guaranteeing the quality and reliability of the information obtained.

How you'll work

Location

Madrid - San Bernardo Metro

Working hours

37.5 hours per week

- Monday to Thursday: 08:00 to 17:00 h

- Friday: 08:30 to 13:30 h

- Flexible schedule according to service needs.

Start date and duration

- Start: November 2nd

- Initial duration: 4 weeks

- Possibility of extension depending on project needs.

Requirements

Experience as a teleoperator

What do we offer?

Experience as an administrative assistant

Hiring process

1 interview

  • Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
  • The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

Hiring process

Interested?

If you have experience in telephone customer service, administration, or conducting surveys and are looking to join a dynamic project immediately, we want to meet you.

Send your CV and apply for the offer. We are waiting for you! At Adecco, we believe in equal opportunities and we advocate for Talent Without Labels

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com
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