Customer Service Teleoperators in Madrid

• Salary: 1,098.69€

• Permanent discontinuous contract.

• Start date: 23/11/2026.

• 30-hour work week.

• Afternoon shift from 15:00 to 21:00 or 16:00 to 22:00.

• Work from Monday to Sunday, according to the roster.

• Maximum of two working weekends per month.

• Stable project within the banking sector.

• Support and training during the development of the project.

• Possibility of continuity and professional development.

Education

• Mandatory prior online training.

• Dates: from 04/11 to 20/11.

• Schedule: from 13:00 to 20:00.

• Paid training at a rate of €6 per training day.

If you are passionate about customer service, have good communication skills, and are looking for a stable opportunity within the banking sector, with the possibility of accessing a hybrid model after completing the learning curve, we want to meet you!

At Konecta, we are looking for Customer Service Teleoperators to join our team within a project in the banking sector.

This is an opportunity to be part of a stable service, offering attention and support to customers, with the possibility of accessing a hybrid model once the learning curve has been completed.

• Telephone customer service.

• Resolution of inquiries, doubts, and incidents.

• Management of customer requests and operations.

• Information and support regarding banking products and services.

• Registration and updating of management tasks performed in internal systems.

• Offering close, professional attention oriented towards customer satisfaction.

Attend to and manage customer inquiries and requests, providing a quality service and resolving their needs effectively and professionally.

• Contract: Permanent seasonal
• Working day: Part-time 30h/w

• On-site modality