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Service Bulletin Leader

Hybrid in Sevilla·Full-time·Added 3 days ago (last checked 15 Oct)

Airbus Spain

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Overview

Work mode: Hybrid, Sevilla
Contract: Full-time
Spanish: Fluent
English: Required
Experience: 3+ years
Education: University degree
Benefits: Private health insurance, life insurance

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The ad doesn’t mention sponsorship
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Skills

Pay & benefits

What you'll get

Vacation days plus additional days-off along the year
Attractive salary.
Collective transport service subject to working calendar/home location.
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
On-site facilities (among others): free canteen, kindergarten, medical office.
Possibility to collaborate in different social and corporate social responsibility initiatives.
Excellent upskilling opportunities and great development prospects in a multicultural environment.
Option to access special rates in products & benefits.

The role

Description of the job :
Description of the job
A vacancy for a Services Bulletin Leader has arisen within Airbus Defence & Space in Seville related to C295 and A400M platforms.. The successful candidate will join the CUSTOMER SERVICES ENGINEERING SUPPORT Department.
The Service Bulletin (SB) is the official document used to provide operators with the technical data governing the embodiment of approved modifications or the accomplishment instructions of inspections to be performed on in-service aircraft
The jobholder is responsible, as part of the process, to provide timely, and with appropriate quality the Service Bulletins (SB) that allow customer modify/upgrade its product, contributing to fulfil Airworthiness and Safety requirements, customer satisfaction, customer needs and meet contractual operational commitments.
Service Bulletin leader has the end to end Accountability for SB on Time, on Cost & on Quality Release for the SBs under its responsibility.

Tasks & accountabilities
Your main tasks and accountabilities will include:
-Subcontractor deliverables follow up for the SB under its responsibility
-Agreement with all appropriate Organizations on a specific corrective action plan for each significant in-service technical issue.
-Asses specific difficulties with each technical issue's agreed action plan and propose alternative actions if necessary.
-Interface with the Design Office requiring support and agreeing with them, as required, technical solutions.
-Airworthiness Office coordinating with them actions when safety is involved.
-Control and coordination of assigned SB Incidences & Technical Queries answers to customers with Front Office support.
-Supporting customers/MRO organizations for questions related to issued Service Bulletins.
-Supporting customers/MRO organizations for the implementation of the SBs

This role will involve some travel for business and as such you must be able to travel accordingly.

Required skills
As the successful candidate, you will need:

¤ At least 3 years of experience in Customer Services/Design Office/Manufacturing Engineering/MAP
¤ Experience in the A400M and/or C295 would be desired
¤ Experience in Services Bulletins would be a plus
¤ Engineering Degree or equivalent
¤ Ability to manage conflicts proactively
¤ International business experience
¤ Effective decision making
¤ Assertiveness
¤ Negotiation level of English and Spanish is required
English :Negotiation level
Spanish :Negotiation level

Which Benefits will you have as an Airbus employee?:

How you'll work

Hybrid model of working when possible.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Employment Type

Permanent

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Professional

Customer Eng.&Technical Support&Services

Hiring process

3 steps2 interviewsa task to doseveral weeks in all

Apply online
Screening and preselection · With Talent Acquisition team
Call or short video interview
With Talent Acquisition team
Selected applicants are offered a call or a short video interview.
Technical test, case study or online assessment
Not every role
Some roles include technical tests, case studies or online assessments.
Business interviews
With business team and Talent Acquisition team
One or more interviews with the business team and Talent Acquisition, in person or by video; HR, technical and competency-based discussions.
Offer and onboarding · With Human Resources

The process may take several weeks.
Recorded video interviews, where used, are reviewed by a human.

About Airbus Spain

Airbus is a global leader in aerospace, manufacturing commercial aircraft, helicopters, and defense and space systems. With its headquarters in Toulouse, France, Airbus operates across multiple countries and employs over 130,000 people worldwide. The company is known for its commercial aircraft families like the A320 and A350, as well as its military programs such as the Eurofighter and Eurodrone.

In Spain, Airbus has a significant presence with major sites in Getafe, Madrid, and other locations, focusing on defense, space, and aerostructures. The Spanish operations are integral to Airbus's military aircraft programs and engineering excellence. For international professionals, Airbus Spain offers opportunities in a multicultural environment, with roles in engineering, IT, and manufacturing. The company supports relocation and provides a dynamic work culture that values innovation and collaboration.

Industry: Aerospace
Founded: 1970
Employees: 100,000–150,000
Headquarters: Toulouse, France
In Spain: Getafe, Madrid, Seville
Website: airbus.com

Good to know if you are moving

Airbus Spain has major engineering and manufacturing sites in Getafe, Madrid, and Seville, offering opportunities in defense and aeronautics.
The company offers structured graduate programs like the 'Discover' and 'Master' internships, which are open to international candidates.
Airbus supports relocation for international hires, including visa assistance and integration support.
Spain is a key hub for Airbus's military aircraft programs, including the Eurofighter and A400M, providing unique career opportunities.
Airbus Spain has a multicultural work environment, with English as a common working language in many teams.

In their own words

About the company & team

Airbus Defence and Space SAU

Additional information

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

All open roles at Airbus Spain