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Service Delivery Manager — Defense and Aerospace

On-site in Madrid·Added 8 days ago

Exceltic

45 open roles

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Overview

Requirements

Have the right to work in Spain
Exceltic doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Senior-level role.
University degree
“Estudios de ingeniería aeronáutica o similar.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Studies in aeronautical engineering or similar.
Minimum of 5 years of experience managing a team of people and services, as a Project Manager, Team Leader, or other.
Strong planning, organization, and communication skills.
Technical and business-level experience in the aeronautical, defense, space, or naval sector.
High level of English, both spoken and written, for interaction with international clients.

The role

We are looking for a Service Delivery Manager to lead and manage a multidisciplinary technical team in the defense, aeronautics, and space sector. Their main objective will be managing a technical team of different disciplines and roles, such as ILS, RAMS, service bulletin, V&V, system engineering, propulsion, structures&mechanical design, communications, etc., in addition to client relations and management, and the management and preparation of relevant technical offers or tenders.

Your functions will focus on:

What you'll do

Preparation of offers for the public and private sectors. Preparation of both the economic and technical proposals for projects within the corresponding technical discipline.
Presentation and defense of offers.
Management of the relationship and direct interlocution with the client.
Definition and monitoring of service level agreements and KPIs.
Full management of projects/services, from their feasibility analysis and initiation to their closure, planning and establishing goals and objectives, defining roles and tasks, identifying and managing risks and changes, and keeping the project within budget.
Service monitoring with the client, management of priorities, risks, and continuous improvement.
Coordination and management of the technical team. Team meetings.
Generation of complete and detailed reports on team performance, mission-related objectives, and deadlines.
Establishment and implementation of methodologies and processes.
Conducting interviews as a technical filter in recruitment processes.
Supervision, leadership, and motivation of the team, evaluating their performance.
Guiding the careers of team members, identifying areas for improvement, and managing training.

Requirements

What are we looking for?

Experience

About Exceltic

Exceltic is an engineering and consulting company that, according to its own website, "acelera la innovación de productos y servicios de movilidad e infraestructura inteligente; industria 5.0". Its service portfolio spans five broad areas: Ingeniería y Construcción (complex buildings and installations, civil infrastructure, industrial plants, energy transition, electrical infrastructure, digital engineering and BIM); Industria y Electrónica (industrial product design, electrical engineering and control systems, automation and robotics, embedded critical systems); Defensa y Espacio (product and systems engineering, software and critical systems, verification and validation, cybersecurity); Ferroviario (RAMS safety and reliability management, signalling and telecommunications systems, rolling stock design, independent safety assessment ISA/ASBO, functional testing and commissioning); and Digital & IT Services (software engineering, big data & analytics, artificial intelligence, QA & testing, IT & cloud infrastructure, cybersecurity).

In Spain, Exceltic's current job openings are concentrated in Madrid, with roles spanning railway operational safety, FPGA and ADA software development, electrical substation design, mechanical and MEP installations, industrial plant documentation, and QA automation. The company's website includes a dedicated "Talento General Internacional" (International Talent) section, and its hiring covers engineering-heavy sectors such as railways, defence and aerospace, and industrial plants — areas of ongoing demand for engineers looking to work in Spain.

Industry: IT Consulting
Website: exceltic.com

Good to know if you are moving

Exceltic's current job openings are located in Madrid, Spain, across sectors including railway, defence & aerospace, and industrial plants.
The company's website includes a dedicated "Talento General Internacional" (International Talent) section.
Open roles span software development (ADA, .NET), FPGA engineering, electrical substation design, mechanical and MEP installations, verification & validation, and QA testing.
Its Digital & IT Services offering covers software engineering, big data & analytics, artificial intelligence, QA & testing, IT & cloud infrastructure, and cybersecurity.

All open roles at Exceltic