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IT Support Technician

Hybrid in Llanera·Full-time·Added 3 days ago (last checked 22 Oct)

Alimerka

45 open roles

Our summary

Work mode
Hybrid, Llanera
Contract
Permanent contract, full-time hours

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • 1 year in technical support or application management roles.
  • Solid knowledge of the Windows environment and office automation tools.
  • Demonstrable experience in Gmail account administration.

Pay & benefits

What you'll get

  • Permanent contract linked to a growing project.
  • Competitive salary in line with experience.
  • Hybrid work model (50% on-site / 50% remote) with 37.5h/week shifts.
  • Employee discount on purchases.
  • Physiotherapy service.

The role

Group ALIMERKA, a leader in the food retail sector, has a firm commitment to innovation and customer orientation. With our business model, we have the purpose of promoting the well-being of our society by offering first-class products.

We are a large team of more than 6,000 professionals, working across over 170 centers, who strive every day with enthusiasm, effort, and commitment to continue growing sustainably.

We are looking for a SAU Support Technician (IT), to join our IT team. You will be responsible for the control and management of incidents at workstations and central services, as well as technical support for our supermarket network.

What you'll do

  • Resolution of office automation incidents (Windows, Office), SAP, and hardware (PCs, laptops, and mobile devices).
  • Control and monitoring of requests and incidents through corporate ticketing tools.
  • Account management and support within the corporate email ecosystem (Gmail).
  • Point of sale support and technical assistance for supermarket environment systems (POS, weighing systems, and peripherals).
  • Identification of technical problems and proposal of effective solutions or alternatives.

About Alimerka

Alimerka is a Spanish supermarket chain headquartered in Llanera, Asturias, operating primarily in the northwest of Spain, including Asturias, Galicia, Castilla y León, and Cantabria. The company runs a network of supermarkets, a logistics center, and production facilities for meat, bakery, and other fresh products, employing thousands of people across the region. It is a family-owned business that focuses on fresh food, local sourcing, and customer service, with a strong presence in the northern Spanish market.

Alimerka's Spain presence is deeply rooted in Asturias, where it was founded and maintains its main offices and logistics hub. The company offers a wide range of roles, from store staff and warehouse workers to corporate positions in IT, data science, and category management. For international professionals, Alimerka provides opportunities in a stable, regional retail environment, though most roles require Spanish language proficiency and are based in northern Spain. The work culture emphasizes teamwork, local community engagement, and operational excellence in food retail.

Industry
Retail
Founded
1979
Employees
5,000–10,000
Headquarters
Llanera, Spain
In Spain
Llanera, Oviedo, Gijón and 5 more

Good to know if you are moving

  • Alimerka is headquartered in Llanera, Asturias, a region known for its natural beauty and lower cost of living compared to major Spanish cities.
  • The company operates its own logistics center and food production facilities, offering roles in operations, engineering, and data science beyond typical retail positions.
  • Most job openings require Spanish language skills, as customer-facing and operational roles are local in nature.
  • The company has a strong regional focus, with opportunities primarily in Asturias, Galicia, and Castilla y León, which may appeal to those seeking a quieter lifestyle.
  • Alimerka provides training programs for roles in butchery, fishmongery, and bakery, which can be valuable for career development in food retail.
All open roles at Alimerka
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