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Senior Building Management System Specialist, Global BMS Technical Services in Barcelona

On-site in Barcelona·Added 6 days ago (last checked 23 Oct)

Amazon

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Our summary

Work mode: On-site, Barcelona
English: Required
Education: University degree

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Skills

Amazon is hiring for this role in several places. This vacancy is in Barcelona.

Requirements

What we're looking for

- Speak, write, and read fluently in English

- Bachelor's degree in Mechanical Engineering, Electrical/Electronics/Communications Engineering, Computer Science, or related field (or equivalent work experience)

- Experience in BMS programming, commissioning & troubleshooting

- Ability to integrate multiple communications protocols such as BACnet, LON, Modbus, and SNMP to a single platform with normalized data for standard visualization

- Ability to remotely troubleshoot BMS communication issues, including fieldbus (BACnet, LON, Modbus via RS485), Network Gateways and IP-based protocols (Niagara Fox, MQTT, BACnet/IP, Modbus TCP, SNMP)

- Deep understanding of HVAC, lighting, utilities, field devices, and other building systems, as well as energy management principles

- Exceptional interpersonal and communication skills to collaborate effectively with diverse stakeholders.

- Demonstrated ability to manage and prioritize initiatives in a dynamic environment

- Excellent problem-solving skills with a strategic and innovative mindset

- Organized and self-motivated to take ownership of complex tasks

- Provide 24/7 BMS support through flexible shift coverage, ensuring global customers receive timely and reliable assistance

Nice to have

- Experience working in cross-regional BMS projects with multicultural teams

- Proficiency in cloud-based IoT platforms, data analytics, and visualization tools

- Certification in relevant programming languages or BMS systems

- Certification with Tridium Niagara

- Certification with Distech Controls

- Strong customer relationship management skills

- Experience and understanding of facility management and relevant electrical and mechanical aspects of BMS equipment

- Proficiency in additional spoken languages

The role

Global BMS Technical Services (GBTS) is Amazon's centralized Building Management System (BMS) technical support organization. GBTS operates within the Global Energy, Sustainability & Automation (GESA) division, which is part of OPS - GEMS (Global Engineering, Materials & Sustainability). OPS - GEMS is the enterprise responsible for driving engineering excellence, materials innovation, and sustainability initiatives across Amazon's global operations infrastructure.

OPS - GEMS leads the design, deployment, integration, and lifecycle management of building automation platforms, energy infrastructure, and sustainability technologies across Amazon's worldwide operations network. This includes HVAC sequence of operations, environmental controls, energy metering, power distribution, and carbon reduction strategies.

Within this mission, GBTS serves as the frontline technical arm. We ensure that every facility's BMS operates at peak performance while advancing Amazon's Climate Pledge commitment.

GBTS is a destination for engineers and technical professionals who excel in high-impact, operationally demanding environments. We operate at the intersection of building science, automation engineering, and sustainability, tackling complex technical challenges at scale.

We foster an open and inclusive culture that values diverse perspectives and technical expertise. Our strength lies in deep cross-functional collaboration: controls engineers partnering with energy analysts, sustainability specialists aligning with program managers, and field technicians providing critical insights that shape platform architecture. We are committed to operational excellence, uphold the highest standards of safety and quality, and are driven by the understanding that the systems we design, build, and maintain directly enable Amazon to deliver on its commitment to customers and the planet.

Join us and be part of the team that powers, optimizes, and sustains Amazon's global operations infrastructure, ensuring every facility runs smarter, safer, and more sustainably.

What you'll do

Key job responsibilities

We are seeking an experienced Senior Building Management System (BMS) Specialist to join an existing team that supports post-project activities across one of the largest BMS portfolios in the world. This role requires a dynamic individual with a strong technical foundation in BMS programming, HVAC controls, commissioning, and troubleshooting. The successful candidate will maintain, enhance, and optimize our global services, ensuring seamless BMS functionality and delivering unparalleled customer experiences.

1. Support the development and execution of a comprehensive strategy for maintaining, improving, and expanding our global support services

2. Collaborate closely with GRBD&E, D&C, Sustainability, RME, and other stakeholders to understand customer requirements, business objectives, and operational needs

3. Design, implement, and manage BMS standard operating procedures, policies, and processes that are scalable across the globe

4. Maintain and optimize BMS technologies, IoT platforms, and data analytics tools

5. Monitor and maintain ticket and work order queues, ensuring customer care and quality meet the high bar

6. Ensure compliance with change management processes

7. Monitor and analyze BMS data to proactively identify and action opportunities for optimization, energy efficiency, and cost savings

8. Establish and maintain strong relationships with internal stakeholders and vendors, ensuring a customer-centric approach

9. Provide strategic insights and recommendations to management on BMS trends, improvements, issues, root causes, team skillsets, industry best practices, and emerging technologies

10. Take ownership of BMS initiatives, develop technical documentation, manage timelines, and coordinate with stakeholders

11. Lead training sessions and development programs to continuously enhance the capabilities and technical skills of field RME teams and BMS Specialists

12. Drive a culture of innovation, continuous improvement, and knowledge sharing within the team

13. Willingness to work flexible shifts to provide 24/7 BMS support across global time zones

Hiring process

3 steps2 interviewsa task to do

Online application
Assessments
Online test · Not every role
Role-specific online assessments where the role requires them.
Phone screening
Phone call · Not every role
If you meet the basic qualifications you may be asked to complete a phone screening.
Interview loop
With current employees
Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.

Some candidates move directly to the interview loop without a phone screening.
Role-specific interview prep guides are published for SDE, SDM, PM, BIE and other roles.

About Amazon

Amazon is a global technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the world's largest employers and operates a vast network of fulfillment centers, data centers, and corporate offices across the globe. In Spain, Amazon has a significant presence with corporate offices in Madrid and Barcelona, as well as numerous fulfillment and data center facilities, including in Huesca and other regions. The company is known for its customer-centric culture, innovation, and fast-paced work environment, offering a wide range of roles from engineering and operations to corporate and creative positions.

Industry: E-commerce and Cloud
Founded: 1994
Employees: 1,000,000+
Headquarters: Seattle, USA
In Spain: Madrid, Barcelona, Huesca

Good to know if you are moving

Amazon offers a comprehensive relocation package for international hires, including visa sponsorship and support for moving to Spain.
The company has a strong presence in Spain with offices in Madrid and Barcelona, as well as numerous fulfillment and data center locations.
Amazon is known for its leadership principles, which are integral to its corporate culture and are important for career advancement.
Employees often have the opportunity to work on global projects and collaborate with teams across different countries.
Amazon provides competitive compensation and benefits, including health insurance, stock options, and career development programs.

In their own words

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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