Junior Project Analyst Intern

Hybrid in Madrid·Full-time·Added 2 days ago

American Express

32 open roles

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What they offer

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

What they ask for

Have the right to work in Spain
American Express doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.

The role

• Support commercial and process-related projects within the Global Client Group.

• Collaborate with other corporate functions, including Global Merchant & Network Services and Controllership, to monitor and optimise internal processes and client-related initiatives.

• Support the management of the Net Promoter Score (NPS) satisfaction analysis process for B2B clients, from preparation through implementation of targeted content and strategies designed to optimise response rates.

• Assist with day-to-day client management activities.

• Produce internal and external reports and commercial materials.

• Liaise with Operations and other internal teams to support client requirements and project delivery.

• Develop project management and stakeholder management skills within a multinational sales and process management environment.

• Gain exposure to B2B client development activities, including customer relationship management, account reviews, commercial presentations, negotiation, competitive pricing, compliance requirements, and cross-selling and upselling opportunities.

• Develop knowledge of key American Express Global Commercial Services products and solutions, including Corporate Card, BTA, vPayment, BIP and Purchasing Account.

How you'll work

Location: Madrid

Starting Date: 10th November

Duration: 12 Months

Hours: 35 hours per week

For Graduates / Undergraduate Students

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.

To enroll the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.

If you are an undergraduate student, your university will need to agree that you can commit to 35hours per week, please ensure you check this with your university prior to applying.

Requirements

What we're looking for

Required Quelifications
• Currently enrolled in a university or Master's degree programme, preferably in Economics or a related field.

• Fluency in English and Spanish.

• Strong attention to detail and organisational skills.

• Strong communication and interpersonal skills.

• Ability to remain calm under pressure, think independently and proactively solve problems.

• Self-motivated and proactive approach, with the ability to identify and recommend opportunities for process improvement.

• Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Preferred Qualifications
• Interest in project management, commercial strategy and B2B client relationship management.

Nice to have

• Interest in working within a multinational and cross-functional environment.

• Strong analytical mindset and interest in using client feedback and reporting to support business decisions.

• Interest in financial services, payments and commercial solutions.

• Ability to work effectively with multiple stakeholders and across different business functions.

Benefits

Pay & benefits

What you'll get

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counselling support through our healthy minds program

• Career development and training opportunities

More information:

About American Express

American Express is a globally integrated payments company offering charge and credit cards, travel-related services, and banking products to consumers and businesses. Founded in 1850, it is one of the world's most recognizable financial services brands, operating in over 130 countries and employing tens of thousands of people worldwide. The company's core business spans card issuance, merchant acquisition, and network services, making it a leader in the global payments industry.

In Spain, American Express has a significant presence, primarily through its offices in Madrid, which serve as a hub for customer service, compliance, and risk management roles supporting both Spanish and international markets. The company is known for its strong corporate culture, emphasis on customer service excellence, and commitment to employee development. For international professionals, American Express in Spain offers opportunities to work in a multicultural environment, often requiring multilingual skills (e.g., French, German, English), and provides a pathway to build a career in a globally recognized financial institution.

Industry: Financial Services
Founded: 1850
Employees: 50,000–100,000
Headquarters: New York, USA
In Spain: Madrid
Website: americanexpress.com

Good to know if you are moving

American Express has a large multilingual customer service and compliance hub in Madrid, with roles requiring French, German, and English, making it a good fit for international candidates.
The company offers a comprehensive relocation package for eligible roles, including visa sponsorship and support for international hires.
American Express is known for its strong corporate culture, with a focus on diversity, inclusion, and employee well-being, and has been consistently ranked as a great place to work.
Working at American Express in Spain provides exposure to global financial operations and the opportunity to work with colleagues across Europe and the world.
The company offers competitive benefits, including health insurance, pension plans, and opportunities for career advancement within its global network.

All open roles at American Express