Compliance Assistant
This role assists with financial crime compliance and risk management activities across regional markets. You will support issue management, risk assessments, and audit activities.
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Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.
To enroll the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.
If you are an undergraduate student, your university will need to agree that you can commit to 35hours per week, please ensure you check this with your university prior to applying.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:
• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our healthy minds program
• Career development and training opportunities
The trainee in OPC would support the sales and client manager OPC teams working on different missions such as:
- Support the team in hierarchy clean up and identification of top opportunities.
- Carry out business reviews for some top managed accounts (industry trends, merchant activity reviews, franchise plans..).
- Assist the team in deck preparation and meeting preparation identifying key contacts, preparing business reviews and participating in meetings.
- Ensure market review, benchmark analysis in some specific industries, analysis of industry trends, competitors and payment landscape information research.
- Assist account managers coordinating with other teams' information collection for marketing, Know Your Customer, regulatory topics and consolidate information when needed.
- Coordination of other transversal projects within OPC team.
- Admin support in Franchises campaigns: check and cleaning of data, matching with current data base, hierarchy review, campaign reporting.
- Mapping activation processes and reporting errors of set up
- Support with consolidating and updating onboarding manuals and help on governance acquisition processes.
-Provide more support to Client management and acquisition teams and increase business results
- Take ownership on small important tasks to enable the team gain efficiency in sales achievements
- Allow the team to allocate more time in Merchant negotiation and accelerate signings
- Experience in payment industry and global company
Location: Madrid
Starting Date: 10th November
Duration: 12 Months
Hours: 35 hours per week
American Express is a globally integrated payments company offering charge and credit cards, travel-related services, and banking products to consumers and businesses. Founded in 1850, it is one of the world's most recognizable financial services brands, operating in over 130 countries and employing tens of thousands of people worldwide. The company's core business spans card issuance, merchant acquisition, and network services, making it a leader in the global payments industry.
In Spain, American Express has a significant presence, primarily through its offices in Madrid, which serve as a hub for customer service, compliance, and risk management roles supporting both Spanish and international markets. The company is known for its strong corporate culture, emphasis on customer service excellence, and commitment to employee development. For international professionals, American Express in Spain offers opportunities to work in a multicultural environment, often requiring multilingual skills (e.g., French, German, English), and provides a pathway to build a career in a globally recognized financial institution.
American Express · Madrid
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