Director of Privacy

Hybrid in Madrid·Added 2 days ago

American Express

32 open roles

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What they offer

Hybrid
Office and home days — the ad has the split.

What they ask for

Have the right to work in Spain
American Express doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
Have 10+ years of experience
Director-level role.

The role

What you'll do

Lead a team of Privacy experts to accomplish privacy risk management goals, best practices and risk mitigation strategies.
Support the business through Privacy Risk Assessments identifying and supporting mitigation of risks.
Provide privacy guidance, credible challenge and ongoing second line oversight to pro-actively identify and address risks.
Uplift the Global Privacy Oversight function´s governance and capabilities.
Champion a consistently strong control environment, and influence the continued enhancement of common controls.
Build strong, collaborative relationships with First Line Business Unit partners, risk oversight functions, compliance, operational excellence, information security, legal and many others to drive privacy best practices throughout the enterprise.
Key member of VP International´s Leadership team, able to engage and influence internally and externally.

Requirements

What we're looking for

10+ years' experience in Risk Management/Compliance/Audit role or a highly regulated domain.
Extensive experience in Privacy risk management, and familiarity with key regulations including GDPR, CCPA and emerging AI regulations.
Demonstrated ability to manage risk strategically and tactically and deliver initiatives to advance the maturity and soundness of the control environment.
Excellent written and verbal communication skills, able to create compelling arguments and influence across all levels of the organization.
Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly-changing environments.
Outstanding problem-solving and analytical skills, with strong learning agility and willingness to embrace and lead through change.
Experience leading, engaging and motivating hardworking and diverse teams through complexities to deliver results.

Nice to have

Relevant IAPP certifications.
Familiarity with AI regulation, in place and emerging, globally.
Experience working in a highly controlled environment and governing supporting policies and procedures.

Pay & benefits

Visa & relocation

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

About American Express

American Express is a globally integrated payments company offering charge and credit cards, travel-related services, and banking products to consumers and businesses. Founded in 1850, it is one of the world's most recognizable financial services brands, operating in over 130 countries and employing tens of thousands of people worldwide. The company's core business spans card issuance, merchant acquisition, and network services, making it a leader in the global payments industry.

In Spain, American Express has a significant presence, primarily through its offices in Madrid, which serve as a hub for customer service, compliance, and risk management roles supporting both Spanish and international markets. The company is known for its strong corporate culture, emphasis on customer service excellence, and commitment to employee development. For international professionals, American Express in Spain offers opportunities to work in a multicultural environment, often requiring multilingual skills (e.g., French, German, English), and provides a pathway to build a career in a globally recognized financial institution.

Industry: Financial Services
Founded: 1850
Employees: 50,000–100,000
Headquarters: New York, USA
In Spain: Madrid
Website: americanexpress.com

Good to know if you are moving

American Express has a large multilingual customer service and compliance hub in Madrid, with roles requiring French, German, and English, making it a good fit for international candidates.
The company offers a comprehensive relocation package for eligible roles, including visa sponsorship and support for international hires.
American Express is known for its strong corporate culture, with a focus on diversity, inclusion, and employee well-being, and has been consistently ranked as a great place to work.
Working at American Express in Spain provides exposure to global financial operations and the opportunity to work with colleagues across Europe and the world.
The company offers competitive benefits, including health insurance, pension plans, and opportunities for career advancement within its global network.

All open roles at American Express