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Channel Store Advisor

On-site in Barcelona·Full-time·Added 2 months ago

Apple

29 open roles

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Overview

Work mode: On-site, Barcelona
Contract: Full-time
Hours: Includes weekends
Spanish: Fluent
English: Required
Experience: 2+ years

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Skills

Requirements

What we're looking for

Minimum of 2 years of related experience.

Passion for helping customers and partners understand how Apple technology can enrich lives.

Curiosity for continuous learning and eagerness to share knowledge with others.

Outstanding customer focus.

Excellent communication skills.

Ability to educate and inspire others.

Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.

Fluency in Spanish and ability to communicate in English.

Nice to have

High level of integrity, trust, and accountability.

Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.

Effective time management including ability to multitask, organize, and prioritize tasks.

Ambition for driving sales results and recommending Apple solutions is desirable.

Background in direct sales or solution-based selling is a plus.

The role

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you play a key role in supporting the sales, merchandising and operations of an Apple Shop within a partner reseller store.

By building strong relationships with the partner’s staff and influencing their advocacy for Apple, you’ll help drive product knowledge, brand awareness, and sales success.

Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met.

What you'll do

In this role, you will:

Represent Apple within a single partner store and help customers develop relationships with our brand.
Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
Provide an amazing customer experience by showcasing our products, accessories, and services.
Proactively seek opportunities to expand awareness for new and existing customers.
Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

How you'll work

In this position, your work schedule will be based on business needs and will require you to work 40 hours per week, including evenings and weekends.

This is a sick cover, fixed term role, approximately 6 months or longer.

About Apple

Apple Inc. is a multinational technology company that designs, develops, and sells consumer electronics, computer software, and online services. Known for iconic products like the iPhone, iPad, Mac, and Apple Watch, Apple is one of the world's most valuable companies and a global leader in innovation, with a vast ecosystem of services including the App Store, iCloud, and Apple Music. The company operates retail stores worldwide and has a significant engineering and corporate presence across many countries.

In Spain, Apple has a strong presence with retail stores in major cities like Madrid and Barcelona, as well as corporate and engineering roles. The company's Spanish operations include technical support, retail, and business development functions, offering international professionals the opportunity to work for a globally recognized brand in a dynamic European market. Apple's work culture emphasizes innovation, collaboration, and excellence, and it provides a supportive environment for international hires, with opportunities for career growth and cross-cultural experience.

Industry: Consumer Electronics
Founded: 1976
Employees: 100,000+
Headquarters: Cupertino, USA
In Spain: Madrid, Barcelona
Website: apple.com

Good to know if you are moving

Apple offers comprehensive relocation support for international hires, including visa sponsorship and assistance with moving expenses.
The company has a strong internal mobility program, allowing employees to transfer between international offices, including Spain.
Working at Apple in Spain provides exposure to a global tech ecosystem and the opportunity to collaborate with diverse, international teams.
Apple's retail and corporate roles in Spain often require Spanish and English proficiency, making it accessible for international professionals.
Spain's Apple offices are located in major cities like Madrid and Barcelona, offering a high quality of life and vibrant cultural environment.

All open roles at Apple