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Service Manager (Ávila Area)

On-site in Ávila·Full-time·Added 4 months ago

This job was published 4 months ago

Aqualia

114 open roles

Overview

Work mode
On-site, Ávila
Contract
Permanent contract, full-time hours
English
Required
Experience
5+ years
Education
University degree
Driving licence
Required

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Permanent contract.
  • Full-time.
  • On-site work.

Join Aqualia, a company committed to equality and work-life balance, which holds the EFR (Family Responsible Company) certificate as well as the DIE (Distinctive for Equality in the Company). Thus, this recruitment process guarantees equal opportunities for all candidates without distinction of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or any other characteristic protected by Law.

Join Aqualia and become part of our team!

The role

What you'll do

Join Aqualia and become part of our team!

At Aqualia, we are looking for a service manager profile, with the following duties:

  1. Represent Aqualia before the concessionary Administration, acting as the technical and economic liaison with the relevant municipal area managers in the event of any service incidents or changes to contract terms.
  2. Plan, direct, and supervise the proper technical management of the complete water cycle within the Service (water treatment, water management, and wastewater treatment), resolving any technical issues that may arise (optimizing network performance and the operation of facilities and equipment, areas to be developed, calculations, etc.).
  3. To implement the necessary measures to ensure the safety and quality of both assets and people in the provision of the service.
  4. Resolve administrative issues related to customers (reviewing billing, disconnection and direct debit campaigns, complaints, etc.).
  5. Conduct the economic analysis of the evolution of profitability indicators and the debt of the contract under their responsibility, and carry out the necessary actions on revenues (tariff reviews, fraud detection, unpaid bills, contract procurement, etc.) and expenses (personnel, energy, reagents, etc.), in order to ensure the profitability of the service.
  6. Maintain relationships with subcontractors, suppliers, and other companies related to the service, reviewing and approving, up to the limit of their authority, purchase invoices and service contracts, in accordance with the established budget.

7 Supervise compliance with safety and prevention measures within their service.

8. Carry out any other complementary task necessary for the performance of their job position.

Requirements

Education: Degree/Engineering (Industrial, Civil, or Chemical Engineering valued).

Experience: At least 5 years of experience in managing public service concession contracts with Local Authorities.

Essential Knowledge: Technical and economic knowledge in the fields of Engineering. Accredited training and authorization to work as a professional in Occupational Risk Prevention / Occupational Health and Safety.

Languages: English.

Other: Driving license.

About Aqualia

Aqualia is a leading water management company headquartered in Madrid, Spain, operating across the full water cycle including supply, sanitation, treatment, and desalination. It is part of the FCC Group, one of Europe's largest infrastructure and environmental services conglomerates. Aqualia serves millions of people across Spain and internationally, with a strong presence in Europe, Latin America, and the Middle East, and employs thousands of professionals in engineering, operations, and technology roles.

In Spain, Aqualia has a vast network of municipal contracts and facilities, with offices and operational sites in numerous cities and towns, including Madrid, Barcelona, Seville, and many others. The company offers a stable, public-service-oriented work environment with opportunities for technical and engineering professionals, as well as field and operational roles. For international hires, Aqualia provides a chance to work in a leading Spanish company with a strong local footprint, though Spanish language proficiency is typically essential for most positions.

Industry
Water Management
Founded
1967
Employees
5,000–10,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Salamanca and 28 more

Good to know if you are moving

  • Aqualia is headquartered in Madrid, Spain, and is part of the FCC Group, a major Spanish infrastructure and services company.
  • The company operates across the full water cycle, offering roles in engineering, operations, IT, and maintenance, with many positions located in smaller municipalities across Spain.
  • Spanish language proficiency is typically required for most roles, as the company's operations are heavily local and public-service oriented.
  • Aqualia provides opportunities for career growth in a stable, essential public service sector, with a strong focus on sustainability and technological innovation.
  • International experience is valued, but the company's primary operations are in Spain, so relocation support may be limited compared to global tech companies.
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