The English-language job board for Spain

Senior Strategic Implementation Specialist - EMEA

Remote from Spain·Full-time·Added 1 month ago (last checked 21 Oct)

Ashby

18 open roles

Our summary

Salary
€123,000 - €142,000 a year

About €6,380 - €7,250 a month after tax, or €7,470 - €8,670 under the Beckham regime.

Work mode
Remote from Spain
Contract
Full-time
English
Required
Experience
Senior level

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

  • May fit the digital nomad visa

    A remote job for a company outside Spain: you apply yourself, no sponsor needed. It asks for about €2,849 a month in remote income.

  • Pay clears the EU Blue Card threshold

    The advertised pay is over the €41,356 bar, so the route exists if Ashby uses it.

More jobs that may fit the digital nomad visa

Skills

Nice to have

Requirements

What we're looking for

  • Implementation & Project Management: You have extensive experience managing and executing several complex implementation and onboarding projects concurrently in a high-growth B2B SaaS org (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed-upon expectations). You keep the team on track to ensure milestones are met. You work effectively in a remote-first setting, with the ability to travel <10% as needed for strategic customer engagements.

  • Technical Proficiency: You have a strong understanding of complex, configurable B2B SaaS products and their technical intricacies. By "complex", we mean platforms with multi-step workflows, supporting several core workflows, and integrations with other systems. You're technically curious and creative. Ashby or ATS experience is a plus, not required.

  • Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you're the customer's proactive guide and advocate throughout the implementation period.

  • Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.

  • Best Practices & Recommendations: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.

  • Critical Thinking & Solutions Orientation: You proactively address thematic customer opportunities and improve our processes accordingly. You don't rely on 'I've seen this done,' but instead think critically to solve problems.

  • Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.

Nice to have

  • 📣 You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.

  • 🎧 You are a great listener. You see your role as the voice of the customer to internal stakeholders so we can ensure that our offerings continue to evolve in accordance with customer needs.

  • 📈 You are a problem solver. You thrive at solving complex challenges with innovative, scalable solutions.

  • ⚡️You know process matters. You are eager to improve processes and workflows to enhance efficiency and efficacy.

  • 🔍 Your peers describe you as detail-oriented and technically proficient. You take pride in internal operations.

  • 📊 You are data-driven. You use metrics and analytics to inform decisions and measure success.

  • 🌍 You are adaptable. You can navigate changes in a fast-paced, evolving environment.

  • 🧑🏫 You love to coach. You see every teaching moment as an opportunity and are excited to help our customers grow.

Pay & benefits

What you'll get

  • You'll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.

  • You get to sell a product that our prospects & customers are truly excited about.

  • Competitive compensation is offered.

  • 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby -do it when you feel financially comfortable.

  • Unlimited PTO with four weeks is recommended per year. Expect "Vacation?" in our one-on-one agenda until you start taking it 😅

  • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

  • $100/month education budget with more expensive items (like conferences) covered with manager approval

The role

Senior Strategic Implementation Specialist

Hi! I'm Morgan, the Manager of Strategic Implementations here at Ashby. Our customers are at the center of everything we do, and that's especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on doing things thoughtfully. This role plays a critical part in ensuring our new customers start off with a strong foundation and a clear path forward. I'm thrilled to be hiring our next Implementation Specialist. As part of our growing Professional Services team within Ashby's Customer Success organization, you'll play a key role early in the customer journey-ultimately helping to elevate the entire customer experience.

What you'll do

As our Implementation Specialist, you will be responsible for managing and executing the end-to-end implementation of Ashby's solution for many of our new customers. You will work directly with customers in our Strategic (predominantly Enterprise) segment, developing and executing implementation plans to ensure a positive customer experience and expedited time to value. Your goal is to support our customers, helping them get up and running swiftly with Ashby so they can achieve their desired outcomes.

You might not be a great fit if

  • You prefer an in-person role over remote.

  • You are less interested in customer-facing roles that require both technical and interpersonal skills.

  • You are accustomed to defining ideas and strategies, yet not responsible for their execution.

  • You prefer working with a simple product (such as a point solution).

  • You prefer exclusively to build (rather than build, iterate, optimize).

Hiring process

Practical interviews with work samples that simulate working at Ashby; the full process is explained in the first conversation

  • Goals and expectations for each interview are shared in advance.

Hiring process

At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:

  • 30 min - Recruiter Screen with Talent Team

  • 45 min - Interview with Morgan (Hiring Manager) + Head of Professional Services

  • 60 min- Mock Call with 2 Implementation Specialists

  • Final Round:

    • 30 min - Customer Adoption with Head of Dedicated Customer Success & one of our Strategic CSMs

    • 30 min - Interview with VP of Customer Success

    • 10 min - Closing Questions with Hiring Manager

About Ashby

Ashby is a modern, all-in-one talent acquisition platform designed to streamline recruiting for fast-growing companies. The company provides a suite of tools for job posting, candidate tracking, interview scheduling, and analytics, positioning itself as a more flexible and developer-friendly alternative to legacy ATS systems. Founded in 2018 and headquartered in San Francisco, Ashby has quickly gained traction among tech-forward organizations and has built a strong reputation in the HR tech space.

Ashby has a growing presence in Europe, with remote-friendly roles across the EU and EMEA regions, including several positions based in Spain. The company is known for its engineering-led culture, emphasizing product quality and customer success. For international professionals, Ashby offers the opportunity to work in a fast-paced, remote-first environment with a focus on innovation and collaboration, making it an attractive option for those looking to join a scaling tech company in Spain.

Industry
HR Tech
Founded
2019
Employees
100–500
Headquarters
San Francisco, USA

Good to know if you are moving

  • Ashby offers remote-friendly roles across the EU, with several positions explicitly open to candidates based in Spain, providing flexibility for international hires.
  • The company is a modern, engineering-led organization, with a strong emphasis on product quality and developer experience, which can be appealing for tech professionals.
  • Ashby has a global customer base, including many well-known tech companies, offering exposure to a diverse and fast-paced work environment.
  • The company is in a growth phase, having raised significant funding, which may present opportunities for career advancement and impact.
  • Ashby's platform is built with a focus on customization and integration, making it a dynamic place for engineers and product specialists to work on complex challenges.

In their own words

About the company & team

Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:

  • We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.

  • We want to offer deep expertise whenever we interact with prospects and customers.

  • We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.

  • We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process.

Additional information

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

All open roles at Ashby
WhatsApp
€75k – €90kRemote from SpainBlue Card thresholdNo Spanish needed
€50k – €78kRemote from SpainNo Spanish needed
€85k – €105kRemote, European Union +1Blue Card thresholdNo Spanish needed
€123k – €142.4kRemote from SpainBlue Card thresholdNo Spanish needed
€229.5k – €261kRemote from SpainBlue Card thresholdNo Spanish needed

Design Engineer - EU

Ashby4mo ago
€119k – €145kRemote from SpainBlue Card thresholdNo Spanish needed
€144.5k – €195.5kRemote from SpainBlue Card thresholdNo Spanish needed
€112k – €133kRemote, European Union +1Blue Card thresholdNo Spanish needed

GTM Systems Analyst

Ashby1mo ago
€74.8k – €120kRemote, US +6No Spanish needed
€154k – €188kRemote from SpainBlue Card thresholdNo Spanish needed
€119k – €145kRemote from SpainBlue Card thresholdNo Spanish needed
See all 18 jobs