Claims Assistant - Internship
This role involves supporting the Claims team with portfolio management, reporting, and policy analysis. It offers technical and cross-functional training within a large multinational group.
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Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
We are looking for someone with the following experience and skills:
• Over 5 years of managing DDoS and WAF/WAAP solutions in large enterprise environments, with hands-on Akamai or alternative expertise.
• Leading security migration projects, including planning, validation, and post-deployment support.
• Collaborating with global teams and vendors to ensure security standards and incident resolution.
Technical skills
• Expertise in DDoS mitigation techniques and WAAP solutions, especially Akamai products.
• Proficient in log analysis, security dashboards, and designing security architectures.
• Skilled in incident management, service requests, and validation of security policies.
• Strong communication and stakeholder management across multicultural teams.
• Excellent problem-solving and analytical skills to assess security data and threats.
• Collaborative team player with proactive, adaptable, and detail-oriented approach.
AXA Group Operations and Cyber Defense are spearheading a strategic initiative to develop and deploy a comprehensive global cybersecurity product designed to safeguard AXA Group and its entities. As part of this transformative project, we are seeking a highly skilled Cybersecurity Expert to lead the technical aspects of the product's evolution, focusing on the migration and deployment of WAP and DDoS protection solutions.
As a Job title, your main objective is to:
• Demonstrating deep technical expertise in DDoS and WAAP products available on the market, with proven experience collaborating on Akamai solutions.
• Reviewing, validating, and challenging security solutions from various providers to ensure optimal protection.
• Managing the onboarding roadmap for different entities, ensuring seamless integration.
• Reviewing, validating, and enhancing security policies related to DDoS (L7) and WAF configurations.
• Raising service requests and incident tickets with vendors or providers to address issues promptly.
• Delivering incident reports related to DDoS and WAAP migration programs.
• Coordinating meetings with global entities to facilitate communication and alignment.
• Analyzing logs and security data to identify threats and improve security posture.
• Creating KPIs and security dashboards to monitor security effectiveness and compliance.
• Collaborating closely with Cyber Defense teams on security requests and incident handling.
• Working with Architecture teams to ensure security solutions align with enterprise standards.
Deliverables:
• Detailed product/service descriptions
• High-level and low-level design documents
• Onboarding process documentation
• Roadmap onboarding documentation
• Security report reviews and analysis
Your responsibilities include:
• Drive the technical strategy for the migration and deployment of WAP and DDoS security solutions across AXA entities.
• Collaborate with cross-functional teams to ensure seamless integration and optimal performance of the security solutions.
• Assess current security posture, identify gaps, and implement improvements aligned with global cybersecurity standards.
• Support the evolution of the product to ensure it meets the dynamic security needs of AXA Group.
What We Are Looking For:
• Proven experience in managing WAP and DDoS protection solutions in large-scale enterprise environments.
• Strong technical expertise in cybersecurity solutions, network security, and threat mitigation.
• Experience in migration projects, particularly related to security infrastructure.
• Excellent collaboration and communication skills to work with diverse teams and stakeholders.
• A proactive approach to problem-solving and continuous improvement.
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AXA is a multinational insurance and asset management group headquartered in Paris, France. It is one of the world's largest insurance companies, operating across property, casualty, life, savings, and health insurance, with a strong presence in Europe, Asia, and the Americas. The group employs over 140,000 people and serves millions of clients globally, positioning itself as a leader in insurance and risk management.
In Spain, AXA operates as AXA España, with its main offices in Madrid and Barcelona, and a significant workforce across the country. The company is known for its focus on digital transformation, data-driven decision-making, and innovation in insurance products. For international professionals, AXA Spain offers a multicultural environment, opportunities in areas like AI, cybersecurity, data science, and underwriting, and a strong commitment to employee development and flexible working arrangements.
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
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