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89,000+ live jobsHome Provider Network Manager
On-site in Madrid·Added today (last checked 10 Nov)
Our summary
- Work mode
- On-site, Madrid
- Spanish
- Expected (ad in Spanish)
- Driving licence
- Own vehicle
- Benefits
- Life insurance
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
Skills
Nice to have
This job advert was originally written in Spanish.
Requirements
What we're looking for
- University education is desirable, preferably in sectors related to construction
- Minimum 1 year of experience in the supplier network sector or in the construction and diverse services branch.
- Advanced mastery of Microsoft Excel and fluent handling of the Office suite.
- Knowledge of Power BI or similar data visualization tools is preferred
- Own vehicle and availability to travel through different provinces.
- Analytical capacity to interpret complex data, identify patterns, and propose solutions.
- Negotiation and communication skills to mediate effectively and maintain good relationships with suppliers and internal clients.
- Capacity to work in a team, collaborate with different departments, and support common objectives.
- Proactivity, resoluteness, and results orientation.
The role
Join our team as a Supplier Network Manager!
Are you passionate about coordinating teams, solving problems, and optimizing processes in the construction and services sector? Would you like to be part of a leading company that bets on excellence in customer service and the professional development of its team? In this role, you will have the opportunity to manage and enhance the network of professionals across different provinces, guaranteeing quality service, process efficiency, and fulfillment of the company's strategic objectives. If you are a proactive person with analytical skills and good negotiation and communication abilities, this is your opportunity to make a difference in a dynamic and growing environment.
What you'll do
- Size and manage the network of professionals in the assigned provinces, ensuring correct service to the trades throughout the territory.
- Supervise compliance with service KPIs and average costs established for the supplier network.
- Perform systematic monitoring of end-customer SLAs, identifying deviations and defining corrective action plans.
- Manage the network's commercial debt with the company, ensuring its recovery and follow-up.
- Unblock customer claims, guaranteeing response and resolution times within established standards.
- Perform in-person or remote technical verifications of claims and audits of losses according to standardized procedures.
- Mediate between suppliers and internal or external clients to resolve conflicts effectively.
- Identify training needs and operational gaps in the network to optimize the fulfillment of objectives.
- Participate in training programs aimed at suppliers, including regulations, rates, and digital tools.
- Collaborate in the preparation of activity reports and performance analysis for the department.
- Execute additional tasks assigned by the direct supervisor according to operational needs.
Hiring process
2 steps2 interviews8–12 weeks in all
Apply online
Talk with recruiter
With a recruiter
An initial conversation with a recruiter.
Interview
With hiring manager and key stakeholders
Meet the hiring manager and the key stakeholders you would work with.
- AXA aims to respond within two weeks of receiving an application.
- AXA UK adds tasks or presentations for many roles, psychometric tests for some, and a background check before the start date.
Hiring process
To apply, click on the 'apply now' button; you will then need to log in or create a profile to send your CV. We are proud to be an equal opportunity employer and to conduct a fair, transparent, and inclusive recruitment process.
About AXA
AXA is a multinational insurance and asset management group headquartered in Paris, France. It is one of the world's largest insurance companies, operating across property, casualty, life, savings, and health insurance, with a strong presence in Europe, Asia, and the Americas. The group employs over 140,000 people and serves millions of clients globally, positioning itself as a leader in insurance and risk management.
In Spain, AXA operates as AXA España, with its main offices in Madrid and Barcelona, and a significant workforce across the country. The company is known for its focus on digital transformation, data-driven decision-making, and innovation in insurance products. For international professionals, AXA Spain offers a multicultural environment, opportunities in areas like AI, cybersecurity, data science, and underwriting, and a strong commitment to employee development and flexible working arrangements.
- Industry
- Insurance
- Founded
- 1985
- Employees
- 100,000+
- Headquarters
- Paris, France
- In Spain
- Madrid, Barcelona
Good to know if you are moving
- AXA Spain has offices in Madrid and Barcelona, with a significant number of roles in technology, data, and cybersecurity, making it a good fit for international tech professionals.
- The company offers a multicultural work environment, with English often used as a working language in many global and technical roles.
- AXA provides strong internal mobility opportunities, allowing employees to move between Spain and other global offices.
- Spain is a key market for AXA, with a large local workforce and a growing focus on digital innovation and AI.
- The company offers competitive benefits, including flexible working arrangements and professional development programs.
In their own words
About the company & team
We are AXA Partners: experts in designing and providing assistance and insurance solutions for credit and specialized lines - together with and for our partners worldwide. What sets us apart? The experience and passion of our more than 8,500 employees, and a solid network of over 55,000 professionals around the globe. Thanks to them and our innovative technology in the sector, we continue to evolve, adapt, and advance, offering solutions and services that ensure we are always by people's side, in every circumstance. Our passion is helping others. We combine the best digital technology with our human quality to constantly seek new ways to deliver efficient and reliable experiences when it truly matters.
Join a company that helps protect forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).
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