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Billing Incidents Technician

On-site in Jaén·Added 27 days ago (last checked 12 Oct)

CAF

36 open roles

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Overview

Work mode: On-site, Jaén
English: Required
Other languages: German, French
Education: University degree

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Skills

Nice to have

English

Requirements

Nice to have

Availability to travel
Computer skills
Creativity and dynamism
Communication and teamwork skills

Languages

A high level of English; knowledge of other languages, such as French or German, is a plus.

The role

CAF Digital & Design Solutions is a multidisciplinary engineering centre specialising in the development of railway vehicle projects, as well as an accelerator in the implementation of digital manufacturing and a benchmark in digitalisation and additive production in the capital equipment sector.

Our main line of business has been developed in the field of rail transport, although other lines of work have now been successfully established, such as the automotive sector and our CAF Digital Manufacturing business unit, which covers all the services that make up the digital cycle.

With all this, we are dedicated to Multidisciplinary Engineering and Consultancy services specialising in Design Projects, Refurbishments, Wagons, Commissioning and Maintenance of infrastructures. With the extensive experience accumulated in the transport sector and with our highly qualified team, we are committed to developing solutions aimed at safety, economic viability and environmental sustainability.

What you'll do

Reporting to the Department Head, we are looking for a Business Administration graduate. The successful candidate will be responsible for the following:

Supporting and resolving billing issues with assigned suppliers.
Ensuring customer satisfaction in terms of technical aspects, resolution times, and procedures.
Performing technical closures of issues once resolved and facilitating administrative closures.

The ideal candidate will also possess:

Long Description

Attention! If you're passionate about international relations, have a degree in Business Administration and Management, are fluent in English, and have a desire to travel, this is the company for you.

If you're ready to embark on an exciting adventure where you can realize your dreams and push the boundaries of technology, then we want to hear from you! Send us your CV and tell us why you're the perfect candidate to join our Service & Support team. Together, we'll create a bright future driven by passion and innovation.

Join us and let us witness your success as you conquer the world of simulation!

Competencies

Serving Customers

Driving for Results

Displaying Technical Expertise

Critical Thinking

Adapting to Change

Acting with Integrity

Building and Supporting Teams

Working Safely

Hiring process

2 steps2 interviews

Application review
Preliminary conversation
With talent attraction team
Interviews with the department
With a relevant department
A round of interviews with the relevant department.
Reference checks and competency tests

About CAF

CAF (Construcciones y Auxiliar de Ferrocarriles) is a global leader in the design, manufacture, and maintenance of railway vehicles, including high-speed trains, metros, trams, and locomotives. Headquartered in Beasain, Spain, the company operates worldwide with production plants and engineering centers across Europe, the Americas, Asia, and Africa, and employs over 13,000 people. CAF is a key player in the rail industry, known for its advanced signaling systems (CBTC) and turnkey projects.

In Spain, CAF has its main engineering and manufacturing hubs in the Basque Country (Beasain, Irun, Zaragoza) and also operates in Madrid and other regions. The company offers a wide range of roles for international professionals, from engineering and software development to project management and technical support, with many positions requiring German or English. CAF's culture emphasizes innovation, sustainability, and talent development, making it an attractive employer for those seeking to work in the rail sector in Spain.

Industry: Rail Manufacturing
Founded: 1917
Employees: 10,000–15,000
Headquarters: Beasain, Spain
In Spain: Beasain, Madrid, Zaragoza
Website: cafmobility.com

Good to know if you are moving

CAF is headquartered in Beasain, a small town in the Basque Country, but has major engineering centers in Madrid and Zaragoza, offering diverse locations for international hires.
Many roles require German or English, making it a good fit for multilingual professionals, and the company supports relocation with structured onboarding.
CAF offers a 'Jóvenes Talentos' (Young Talents) program and internships for students, providing a clear entry path for early-career engineers.
The company is a global leader in rail manufacturing, with projects in over 30 countries, offering international mobility opportunities.
CAF emphasizes innovation in areas like AI, cybersecurity, and CBTC signaling, making it a strong choice for tech-focused engineers.

All open roles at CAF