Customer Service Agent - Spain
You will provide expert customer support and technical advice for riders in Southern Europe. The role offers the chance to work in a dynamic cycling environment.
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Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
Canyon Bicycles doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Spain for hybrid days
No relocation package mentioned.
Have 7+ years of experience
Senior-level role.
University degree
“A degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience.” — per the ad.
Canyon operates a diverse digital landscape spanning SAP S/4HANA, Salesforce (Commerce, Service, Marketing, and Data Cloud), IoT-connected bike platforms, and Azure cloud-native microservices. We have established a company-wide API & Clean Core Mandate: custom logic lives in microservices, exposed via APIs. We are looking for a Senior Software Architect to be the driving force behind this mandate - guiding teams on the boundaries between platform configuration and external services, designing the API standards that connect our ecosystem (including our Native App via Azure-based BFF), and enforcing the discipline that keeps our cores clean as we scale.
This role is based in our Canyon Tech Hub Barcelona, bringing together top tech talent to shape the future of cycling. Therefore, the local team needs you onsite at least 3 times a week.
Please note: Applications must be submitted in English.
or browse Software engineering·Senior·Hybrid·Cycling