Store Manager — Barcelona Passeig de Gràcia

Languages: Fluent in English and Spanish; Catalan and additional foreign languages are a strong plus.

As an Ambassador of the Maison, the Store Manager efficiently develops and optimizes the Paseo de Gracia boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations, and maintaining the highest level of customer service throughout the store in line with Christian Dior expectations.

• Participate in the coordination of sales promotion activities, trunk shows, seasonal events, and CRM initiatives tailored to the local and international clientele.

• Implement and monitor CRM programs to maximize client retention and engagement.

• Act as a direct Ambassador of the Maison to build and maintain relationships with VIPs.

• Implement group, Maison, and boutique policies, procedures, and luxury standards.

• Manage the back office, administration, store expenses, and budget adherence.

• Oversee associate compliance with established company policies, security procedures, and lock-up routines.

• Oversee inventory processes, monitor merchandise pricing, gather transfers/damages, and minimize stock loss.

• Participate in merchandise displays and visual presentations according to Maison guidelines.

Proven experience in luxury retail management.

Goal-oriented mindset with strong leadership and problem-solving capabilities.

Excellent analytical, communication, time management, and organizational skills.

Ability to work under pressure, manage stress, and adapt flexibly to store needs.

Mentoring and coaching attitude with high emotional intelligence.