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Renewal Specialist (English-speaking)

Hybrid in Benalmádena Costa·Full-time·Added 1 month ago

Concentrix

185 open roles

Overview

Job details

  • €25,000 a year

    Gross, as stated in the ad.

    About €1,650 a month after tax.

  • Permanent contract

    Full-time hours.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Concentrix doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Benalmádena Costa for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

Pay & benefits

What you'll get

-Full-time 39h/week, permanent contract: Monday to Friday from 9:00 - 18:00
- Base Salary of 25,000 euros gross/year + up to 4,000 euros gross/ year variable bonus and private medical insurance
-Great office location in Malaga, with a hybrid work model
-Full paid training about the company and the project you will be working on
-Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Time Type:

Full time

Requirements

What we're looking for

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

-Are native or proficient in English
-Have 2+ years sales experience with a proven track record of success
-Have experience using Microsoft Office Suite applications and passion for cloud technologies
-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
-Have an achievement and success-driven personality
-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)

Nice to have

- Experience working within a technical sales or presales environment preferred
- Experience in one of these relevant fields: computer science, mathematics or engineering
- Master's degree. Major or minor in computer science, mathematics or engineering

Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.

Languages

Language Requirements:

English (Required)

The role

Job Title:

Renewal Specialist (English - speaking) - Hybrid - Cloud Solutions -MV02

Job Description

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Renewal Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

What you'll do

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As a Renewal Specialist in our team, you will:

-Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
-Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
-Support renewal process by engaging & co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

  • Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
  • The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry
BPO
Founded
2006
Employees
100,000+
Headquarters
Tempe, USA
In Spain
Barcelona

Good to know if you are moving

  • Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
  • The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
  • Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
  • The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
  • Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

About the company & team

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

Additional information

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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