Product Support Manager - Alicante

• Minimum of 2 years of experience in administrative roles related to purchasing, procurement, logistics, orders, or stock control.
• Highly proficient, hands-on Excel skills (will be verified through a technical test during the selection process).
• Regular experience working with ERP or management software, and good command of Outlook and Microsoft 365 tools.
• Ability to work with data, references, quantities, and documentation with a high level of accuracy.
• Organizational skills, autonomy, and perseverance to manage multiple operations simultaneously until their final resolution.

• Valuable: Experience with Microsoft Dynamics NAV/Navision, prior work in retail, distribution, fashion, or footwear, and experience in environments with multiple work centers or seasonal volumes.

• Permanent Contract and job stability.
• Salary: €20,500 gross per year, paid in 12 monthly installments (with prorated extra payments).
• Working Hours: Full-time, on-site, from 8:30 AM to 5:00 PM.
• Immediate incorporation into a team with direct contact with the Purchasing, Product, and Operations departments.
• Initial training on internal procedures, replenishment flows, and specific use of Navision.

From ConfiARTE we are looking for a Product Support Manager to join the head office of a solid company located in Alicante. We are looking for a highly operational and proactive administrative profile, with proven experience in managing and tracking orders, restocking, stock, and incidents.

Your main mission will be to ensure that every operation is correctly recorded, reviewed, and closed, while maintaining constant coordination with Purchasing, Stores, Warehouse, and suppliers.

• Creation, coding, and thorough tracking of purchase and restocking orders.
• Sending orders to suppliers and reviewing confirmations, references, quantities, dates and conditions.
• Management and resolution of incidents related to orders, merchandise, deliveries, suppliers, stores, and warehouse.
• Review of stock discrepancies, adjustments, additions, removals, internal movements, and work orders (WOs).
• Tracking orders until full receipt of merchandise, including preparing labels and storefronts when applicable.
• Coordination with the involved departments and follow-up on each incident until it is resolved.
• Occasional support with general inventories, store openings, or store closures.
• Compliance with procedures and collaboration in improving the department's administrative processes.