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Solutions Engineer - Drilling

Remote from Spain·Full-time·Added over 2 years ago (last checked 4 Nov)

Corva

2 open roles

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Our summary

Work mode: Remote from Spain
Contract: Full-time
Spanish: Fluent
English: Required

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Skills

Requirements

What we're looking for

Excellent written and verbal communication skills in English and Spanish
Strong technical and customer service skills
Ability to work well with teams effectively
Thorough knowledge of navigating modern websites
Skills in Microsoft Office suite
Analytical thinking skills
Ability to train others
Experience in oil and gas
Leadership skills
Travel domestically and internationally up to 30% of the time

The role

The Solutions Engineer guides customers, ensuring they implement Corva solutions successfully, adopt it widely, and continuously gain value from our products and services. They work closely with Operations, Engineering, and Development to serve as the trust point of contact across the customer lifecycle, onboarding, and adoption. The SE is self-motivated and passionate about ensuring quality and customer happiness. The Solutions Engineer reports to the Solutions Engineering Lead.

What you'll do

Ensure that customers are satisfied with the services they receive and improve upon areas of dissatisfaction.
Work closely with our customers to understand how they work, their challenges, and translate their requirements.
Onboard any new business and support existing business as well as coach them on how to best utilize Corva to optimize operations.
Develop and maintain timelines and project documentation for onboarding phases.
Capture notes and feedback from critical meetings, discussions, and Intercom conversations. Communicate issues proactively to appropriate parties in Operations, Engineering, Sales, or Development.
Facilitate training workshops with our Engineering team.
Contribute customer success assets including case studies, app manuals, or training material.
Use analytics to understand how Corva customers are using the platform and identify opportunities to improve their experience.
Track and solve all problems that the customer is having with the software.
Gauge customer health and success by tracking platform usage, NPS, and NSAT ratings.

About Corva

Corva is a Houston-based energy software company that delivers a real-time data and AI platform for oil and gas drilling and completions. The company focuses on improving safety, performance, and capital efficiency through predictive analytics, serving clients across the energy sector. With a global footprint, Corva operates primarily from Houston, Texas, and Buenos Aires, Argentina, with remote roles across Europe, the Middle East, and the Americas.

In Spain, Corva offers remote positions, such as Solutions Engineer - Drilling, indicating a growing presence for international talent. The company emphasizes a flexible work culture, competitive compensation, and a commitment to diversity and respect. For international professionals, Corva provides opportunities to work remotely from Spain while contributing to cutting-edge energy technology solutions.

Industry: Software
Headquarters: Houston, USA

Good to know if you are moving

Corva offers remote positions in Spain, allowing international professionals to work from Spain without relocating to the US.
The company has a global remote workforce, with roles in Europe, Latin America, and the Middle East, indicating a multicultural environment.
Corva's headquarters is in Houston, Texas, a major energy hub, but its remote-friendly policy supports flexible work arrangements.
The company provides competitive compensation and comprehensive healthcare benefits, as stated on its careers page.

In their own words

About the company & team

Corva has built a first-of-its-kind energy app store on a bedrock of best-in-class technologies, data pipelines, and a secure and scalable architecture. Our energy solutions solve today's toughest well delivery challenges, from well design through drillout. The ever-evolving platform is not only future-proof for digitizing operations but is your toolkit to accelerate sustainability and energy transition goals. Our platform is built for speed and reliability and delivers unmatched features and capabilities.

Corva is powering worldwide innovation by driving efficiency, productivity, and profitability with our innovative energy solutions

Corva’s mission is to accelerate the future of energy.

Boldness: Corvanauts have the confidence and courage to question status quo for the products we make and the relationships we cultivate.

Own End-to-End: We take ownership of what we start and see it through to completion through trust and dependability.

Transparency: It's crucial to be open and honest and consistent with updates and data flow with customers and colleagues. We value the free-flowing of information and data to make better decisions.

Bias Action: Corvanauts don't sit still - our default mode is taking action! We make progress through high-quality iterations. Failure is built into the process and success is defined by the number of shots on goal.

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