Coordinates mystery-shopping project execution for luxury clients: recruiting, training and assigning evaluators, and reporting status. Freelance remote role open to fresh graduates.
Remote from SpainNo Spanish needed
CXG
CXG (Customer Experience Group) is a global customer experience consulting firm that helps luxury and premium brands measure and improve their customer experience.
9 open
- 9 locations
- A Coruña, Alicante, Barcelona and 6 more
- Newest advert
- 3 months ago
- Work style
- Mostly on-site (8 of 9)
- Level
- Entry-Level for 8 of 9
9 jobs
Sorted by
Luxury Brand Evaluator
CXG8mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys. You will document observations on service and atmosphere via structured questionnaires.
On-site in Málaga
Luxury Brand Evaluator
CXG8mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys.
On-site in Las Palmas
Luxury Brand Evaluator
CXG8mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys.
On-site in Bilbao
Luxury Brand Evaluator
CXG3mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys. You will document observations on service and atmosphere via structured questionnaires.
On-site in A Coruña
Luxury Brand Evaluator
CXG3mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys. You will document observations on service and atmosphere via structured questionnaires.
On-site in Barcelona
Luxury Brand Evaluator
CXG8mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys. You will document observations on service and atmosphere via structured questionnaires.
On-site in Madrid
Luxury Brand Evaluator
CXG3mo ago
As a luxury experience evaluator, you will visit premium dealerships and boutiques to assess customer journeys. You will document observations on service and atmosphere via structured questionnaires.
On-site in Alicante
Luxury Brand Evaluator
CXG3mo ago
Evaluate luxury car dealerships and boutiques in Ibiza as a freelance mystery shopper for CXG. Choose assignments, visit sites, and report observations via structured online questionnaires.
On-site in Ibiza
About the company
CXG (Customer Experience Group) is a global customer experience consulting firm that helps luxury and premium brands measure and improve their customer experience. The company provides mystery shopping, brand audits, and customer experience analytics to clients in the retail, hospitality, and luxury sectors. With a global footprint, CXG operates across multiple regions, serving well-known luxury brands with a focus on service excellence.
In Spain, CXG has a strong presence through its network of freelance evaluators and associates, particularly for luxury brand assessments across regions like Andalucía, Baleares, Canarias, Madrid, and Cataluña. The company offers flexible, field-based opportunities for international professionals, especially those with language skills (e.g., German) and an interest in the luxury sector. Work is typically project-based and remote, making it suitable for individuals seeking part-time or freelance engagements.
For International Professionals
- CXG offers freelance and field-based roles across Spain, allowing flexible work arrangements for international professionals.
- The company frequently seeks multilingual talent, such as German speakers, for operations and community roles.
- Positions are often location-flexible, covering various Spanish regions, which can be ideal for those planning to live in different parts of Spain.
- CXG works with luxury brands, providing exposure to high-end retail environments and customer experience standards.
- As a global consultancy, CXG may offer opportunities for cross-border collaboration and career development in customer experience.
Offices in Spain
Company History
CXG was founded in 2004 with a mission to help premium and luxury brands deliver exceptional customer experiences. Over the years, it has expanded globally, establishing offices in key markets and building a network of evaluators and consultants. The company has grown into a recognized player in customer experience consulting, serving clients across the luxury, retail, and hospitality industries.