Keyholder (Temporary/Permanent contract - 40h) - Barcelona Cucurulla

Dr. Martens is a globally recognized and influential British brand in society with over 60 years of history. As brand ambassadors, we have the opportunity to be part of a dynamic, prosperous, and ethical company, with a very diverse group of people where everyone brings their true self to their work and where anyone can grow in their career.

We are guided by three fundamental values that are the pillars of everything we do: Be yourself, Act with courage, Show that you care.

This is what makes us who we are, and it inspires us to improve day by day and defend our values.

We are looking for a Key Holder to work 40 hours a week with great leadership capacity to coordinate our sales team in our Barcelona Cucurulla store.

Key Holder functions are based on the same ones developed by our Sales Assistants: you will offer all customers solid advice and an optimal shopping experience, acting as a role model for the team, while occasionally also providing operational support to the Management Team and guidance to the sales team in the store.

We are looking for someone with flexibility to work in rotating shifts, with the ability to take control of the store in the absence of a member of the Management Team and who can open or close it when necessary.

• Control of sales indicators (KPIs), CR, UPT, ATV.
• Direct the reception of merchandise, processing all stock according to the company's operations.
• Close collaboration with the Management Team in activities such as inventories, replenishment, store profiling, merchandise management, team coordination on the sales floor, and maintaining a safe and orderly work environment.
• Drive optimal customer service quality within the store, ensuring that each and every one of them receives an exceptional and unforgettable experience.
• Handle cash register operations.

• Embody our company's culture, policy, and social commitment by guiding the team towards the same.
• Be professional, but also authentic, "be yourself," as well as being passionate about our product.
• Have experience in a similar position, preferably in Premium brands.
• Take responsibility for your own development, with a constant attitude towards self-awareness.
• Demonstrate resilience, always with a mindset oriented towards seeking solutions.
• Handle English at a business level (other languages will be valued).

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all give our best and bring our authentic selves to work. We encourage applications regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand, as they help us speak authentically to our consumers. We strive to develop a business in which our people can thrive and feel empowered to express themselves. Because we believe that everyone should feel supported and included, whatever their role in the Dr. Martens community.