Multifunctional Receptionist

🎉 What do we offer?

• Full-time contract (40 hours per week)
• Competitive salary with annual bonus
• Full training on our procedures and corporate culture
• Access to Alan private medical insurance and Alan Flex (flexible benefits)
• Discounts for you, your family, and your friends across the easyHotel network
• Team events (Team Building, summer, Christmas)

🎯 The ideal profile

We are looking for a person:

• Smiling and customer-oriented
• Dynamic, positive, and energetic
• With team spirit and excellent communication skills
• Organized, autonomous, and resourceful
• Curious, flexible, and eager to learn
• Able to adapt to different situations while always maintaining a professional attitude
• Minimum 1 year of experience in hotel reception (valuable)
• Spanish and English mandatory
• Basic computer skills
• Availability to work morning, afternoon, and/or night shifts

🌿 Join easyHotel Alicante Centro!

easyHotel is an international chain of budget, environmentally responsible, and fast-growing hotels.

Our promise is to make our guests' stay "EASY" by offering them a low-cost, low-carbon, and super simple hotel, ideal for exploring the city. It is an affordable option for those looking to save, or for those who prefer to invest in local attractions and events instead of accommodation.

The easyHotel network currently extends across 11 countries and consists of 49 hotels, 21 of which are owned or leased and 28 are franchised.

For our new easyHotel located in Alicante Centro, with 96 rooms and including a restaurant area for breakfast service, we are looking for our SUPER Multifunctional Receptionist (M/F).

💼 Multifunctional Receptionist (M/F)

Are you passionate about customer service? Do you enjoy working in a dynamic environment where every day is different? Do you like being part of a committed team with a good atmosphere?

Then we want to meet you!

✨ Your mission

You will be one of the main ambassadors of easyHotel Alicante Centro, contributing to ensuring every guest enjoys a simple, comfortable, and memorable stay.

You will work in a versatile position where you can develop multiple skills and actively participate in the overall customer experience.

Main responsibilities:

✔ Manage guest check-in and check-out processes

✔ Handle inquiries, requests, and incidents, guaranteeing an excellent level of service

✔ Manage reservations and ensure correct information in the system

✔ Collect guest feedback and opinions to contribute to continuous improvement

✔ Ensure the security of the facilities and the guests

✔ Collaborate with other departments to guarantee a smooth and high-quality experience

✔ Support operational tasks related to the daily running of the hotel

Full-time contract.