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After-Sales Service Technician

Hybrid in Barcelona·Full-time·Added 12 days ago (last checked 8 Oct)

Agency
Empatif Recruiting

48 open roles

Overview

Work mode
Hybrid, Barcelona
Contract
Permanent contract, full-time hours
Experience
2+ years
Education
Higher vocational training (FP Grado Superior)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Higher Level Training Cycle (CFGS) in electricity, electronics, or mechatronics.

Additional training in electronics, mechanics, or industrial automation will be valued.

Proficiency in Microsoft Office. Basic knowledge of English, as well as other languages.

2-3 years or more of experience in a similar position is required. A person with experience as a field technician in the industrial sector, with solid technical knowledge and the ability to resolve issues in industrial environments.

Pay & benefits

What you'll get

- Fixed salary + variable pay

-Social benefits

-Stable position with a permanent contract from the start.

The role

To this end, we are looking for an IT Support Technician to work remotely, who would be responsible for:

What you'll do

  • Carrying out installations, repairs, start-ups, and maintenance of standard machinery manufactured and/or sold at the customer's premises.
  • Performing repairs and maintenance on commercialized machinery (washing machines, dryers, large installations, laundry tunnels, etc.). Repairs involving: electronics, mechanics, electricity, pneumatics, hydraulics, steam, gas, etc.
  • Preparing reports on repairs and maintenance, indicating any issues that arose and observations in order to improve the product.
  • Handling customer inquiries via phone and providing remote services to clients.
  • Preparing and delivering training to end customers regarding the machines.
  • Advising end customers on improvements to installations, processes, and retrofit specifications.
  • Ensuring the availability of the necessary materials to carry out the installation.
  • Complying with occupational risk prevention and environmental protection measures.

About Empatif Recruiting

Empatif Recruiting is a specialized technical and industrial recruitment agency based in Vic, Spain. The company focuses on connecting skilled professionals with opportunities in sectors such as engineering, construction, industrial maintenance, and technical services, operating primarily within the Catalan and Spanish markets. Their recruitment services cover a wide range of roles, from technical architects and structural engineers to commercial and administrative positions, with a strong emphasis on bilingual (Catalan/Spanish and English) capabilities for international-facing roles.

For international professionals, Empatif Recruiting offers a direct gateway into Spain's industrial and technical job market, particularly in Catalonia. The company's roles frequently require technical certifications (PRL, quality control, electromechanical maintenance) and often list English as a requirement, making it accessible for non-Spanish speakers. Their presence in Vic, a city in the Barcelona province, places them within a dynamic regional economy while maintaining a local, specialized recruitment approach.

Industry
Recruiting

In their own words

About the company & team

Empatif is a group specialized in Human Resources management with more than 25 years in the market. We are strategically located across different points of the national geography.

Our main mission is to make people happy, help them grow, and make them more competitive.

At Empatif Recruiting, we collaborate with a company headquartered in Catalonia, dedicated to offering a complete line of commercial, industrial, and self-service laundry products internationally.

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