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Remote Native French Phone Agent/Back Office

Remote, Madrid·Full-time·Added 2 days ago (last checked 19 Oct)

Agency
Empatif Staffing

362 open roles

Overview

Salary
€10.21 an hour
Work mode
Remote (Madrid)
Contract
Full-time
Languages
French

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • B2 Spanish level
  • Native French level
  • Previous experience in customer service or similar positions.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in management tools and software.
  • Be proactive and solve problems effectively.
  • Availability to attend an online session on August 26 at 11 a.m.

The role

At Empatif we are looking for a Native French Phone Agent/Back Office to join our 100% remote team. This is an opportunity for those seeking a dynamic and challenging job from the comfort of their home.

What you'll do

  • Handle customer calls and resolve their inquiries efficiently.
  • Provide information about our products and services.
  • Keep accurate records of customer interactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Perform administrative tasks related to incident management.
  • Provide back office support by carrying out follow-up tasks and ticket management.
  • Support for phone agents.

How you'll work

- Monday to Friday, split shift from 10 a.m. to 2 p.m. and 3 p.m. to 7 p.m.

-Salary 10,209 euros gross per hour

About Empatif Staffing

Empatif Staffing is a Spanish staffing and recruitment agency headquartered in Granollers, Barcelona. The company specializes in connecting businesses with temporary and permanent workers across a wide range of sectors, including logistics, manufacturing, food processing, and administration. With a strong presence in Catalonia and other Spanish regions, Empatif manages high-volume hiring campaigns for seasonal roles such as grape harvesting, mussel processing, and summer hospitality, as well as ongoing positions in warehouses and factories.

For international professionals, Empatif offers entry-level opportunities in Spain's industrial and agricultural sectors, often requiring little to no prior experience. The company provides a direct pathway to the Spanish job market, with roles ranging from forklift operators and production line workers to administrative and customer service positions. While most roles require Spanish language skills, some positions, such as commercial roles with French, may be suitable for multilingual candidates. Empatif's focus on temporary and seasonal work makes it a practical option for those seeking immediate employment in Spain.

Industry
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