IT Communications Expert

1. Microsoft, Azure, Windows Server, Linux, VMware, Citrix, Fortinet, Cisco or similar certifications.
2. ITIL certification.
3. Experience in industrial or distributed environments.
4. Knowledge of storage, corporate backup, and monitoring.
5. Knowledge of scripting and automation, especially PowerShell.
6. Basic knowledge of cybersecurity applied to infrastructure.
7. Participation in migration, implementation, or integration projects of technological solutions.
8. Basic knowledge of industrial architectures, SD-WAN, and secure connectivity.

Committed to inclusion

At ENGIE, we value and foster diversity and inclusion. We are committed to accelerating the transition to a carbon-neutral economy through the integration of exceptional and diverse individuals who seek, support, and strengthen the growth of others.

1. Administer, maintain, and provide advanced support to the corporate IT infrastructure, including servers, operating systems, directory services, network services, Microsoft platforms, and associated infrastructure components.
2. Participate in the operation and evolution of infrastructure services such as Active Directory, Entra ID, Windows and Linux servers, storage, backup systems, virtualization, Microsoft 365, Azure, AWS, and other related corporate services.
3. Supervise and maintain the correct functioning of the technological infrastructure, including servers, communications, network elements, network electronics, security devices, and corporate platforms.
4. Perform the analysis and resolution of advanced-level technical incidents, both remotely and on-site, identifying the root cause, proposing corrective actions, and coordinating resolution with other technical teams or providers when necessary.
5. Participate in projects for the implementation, evolution, and integration of IT solutions, providing technical specifications, impact analysis, requirement validation, and support during the deployment and production phases.
6. Collaborate in the design, deployment, and maintenance of LAN, WLAN, and WAN networks, as well as in the resolution of incidents related to connectivity, VPN, firewalls, basic routing, and network services.
7. Monitor the availability, performance, capacity, and security of the systems and infrastructures under its scope of responsibility, participating in monitoring tasks, alert reviews, and continuous improvement.
8. Participate in the management of changes, incidents, problems, and service requests in accordance with the processes defined by the organization.
9. Keep updated the technical documentation relating to systems, infrastructure, configurations, operating procedures, asset inventory, projects, and implemented changes.
10. Coordinate with providers, internal teams, and business areas to ensure the correct provision of infrastructure services and the adequate execution of projects or technical interventions.
11. Ensure the implementation and compliance of Health and Safety, Diversity, Cybersecurity, Sustainability, Ethics, and Compliance policies, as well as the procedures and processes defined by the organization.
12. These functions may be performed in whole or in part by the occupants of this position, without prejudice to any other that may be entrusted to them according to their qualification, training, and experience.

Our Group is a global reference in low-carbon energy and services. Together with our 96,000 employees, our clients, partners, and stakeholders, we are committed to accelerating the transition to a carbon-neutral economy by reducing energy consumption and developing more environmentally friendly solutions.

At ENGIE, each person plays a key role in accelerating the energy transition.
Make a difference and live a professional experience with purpose. Take on exciting challenges, grow in an innovative environment, and build a career that truly reflects who you are. Join us and be part of the adventure of the century!

Currently, for our Madrid headquarters, we are looking for an IT Expert in Communications

Provide advanced technical support and participate in the administration, maintenance, and evolution of ENGIE's IT infrastructure in Spain, covering systems, servers, corporate services, Microsoft platforms, connectivity, and communications, as support for business needs and the operational continuity of facilities and users.

The position will have a transversal view of infrastructure, combining operation, incident resolution, participation in projects, technical documentation, continuous improvement, and coordination with internal and external providers. The objective is to guarantee the availability, security, stability, and evolution of the technological services under its scope of responsibility.

• University degree in Systems Informatics, Telecommunications, or equivalent
• Experience in administering Windows Server and/or Linux systems.
• Knowledge of identity management, Active Directory, Entra ID, OKTA OIG.
• Knowledge of infrastructure services, file sharing, backup, monitoring, and patch management.
• Knowledge of Microsoft 365 and administration of cloud or hybrid services.
• Knowledge of virtualization and corporate infrastructure platforms.
• Basic or intermediate knowledge of networks: LAN, WLAN, WAN, VLAN, VPN, basic routing, firewalls, and connectivity troubleshooting.
• Ability to analyze and resolve complex technical incidents and coordinate their resolution with internal teams or providers.
• Experience in technical documentation and incident management using ITSM tools.
• Driving license B and possibility of traveling within the national territory.

• We will provide you with training plans tailored to your needs and interests.
• You will have flexible working hours and a hybrid work system, plus reduced working hours during the summer and on Fridays.
• You will have the opportunity to join our flexible compensation plan (transport card, childcare vouchers, training, restaurant card, health insurance, among others).
• You will be part of a dynamic team where you will truly develop and grow as a professional.
• You will work with a multidisciplinary team that will support you at all times.
• You will be part of a network of more than 100,000 professionals working to create a more sustainable world.

ENGIE is the answer if...

• You are looking for a solid professional project with career growth.
• You value being part of the world's leading independent energy group.
• You want to grow and develop within a dynamic and challenging company.
• If you believe that your work, combined with the effort of the people who make up the company, can and should have a positive impact on the environment.

If you want to be part of an international group, capable of offering a wide variety of job opportunities within a dynamic and promising sector, we look forward to meeting you!