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Customer Service Teleoperator

Hybrid in Sant Cugat del Vallès·Full-time·Added 2 days ago

Still open when we checked on 8 Oct

Eurofirms

1854 open roles

Overview

Job details

  • €9.72 an hour

    Gross, as stated in the ad.

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Be near Sant Cugat del Vallès for hybrid days

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “ESO finalizada.” — per the ad.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in receiving calls within the insurance sector.
  • We are looking for someone with a customer-oriented approach.
  • Availability to work on public holidays.

Education & certifications

  • Completed secondary education.

Languages

  • Correctly spoken and written Spanish and Catalan.

The role

Service sector company is looking for an Insurance Claims Processor to work in a hybrid manner in offices in Sant Cugat and perform the following tasks:

What you'll do

- Receiving calls from policyholders to report accidents or vehicle incidents.

- Opening and registering claim files in the system.

- Collection and verification of information regarding the accident (date, location, damages, parties involved, policy, etc.).

- Advising the client on the steps to follow after the accident.

- Various administrative tasks.

- Among other tasks inherent to the job position.

Hiring process

2 steps1 interview
  1. Applied

  2. Shortlisted

  3. Selected

  4. Put forward

    With a client company

  5. Interviewed

  6. Hired

  • Eurofirms publishes the names of the application statuses, not what each stage involves or how long it takes.
  • You can check the status of each application in the "Candidaturas" (Applications) section of your personal area.
  • Before starting the job you must sign all the contract paperwork through the Eurofirms website or app.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.

Industry
Staffing
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