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Telephone Operator

On-site in Illescas·Full-time·Added 2 months ago

Agency
Ananda Gestión

671 open roles

Overview

Salary
€9.72 an hour
Work mode
On-site, Illescas
Contract
Temporary contract, full-time hours
Hours
Monday to Friday

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

The role

Are you passionate about customer service and administrative management?

We are looking to hire a Telephone Operator - Claims Processor to join a dynamic and constantly growing team. If you enjoy dealing with people, are organized, and can handle a high-volume work environment, we want to meet you.

What you'll do

Receiving and making phone calls.

Managing and following up on cases.

Providing telephone support to customers, policyholders, and technicians.

Coordinating appointments and incidents.

Document management and updating information in the management system.

Communication with insurance companies and collaborators.

Additional Information

What are we looking for?

Previous experience in telephone support, customer management, or administrative processing.

Good command of computer tools (Office, especially Outlook and Excel).

Experience with ERP programs or management platforms will be valued.

Organized, resourceful person with the ability to work under pressure.

Ability to manage a high volume of calls and cases.

Excellent communication skills and a customer service orientation.

Vehicle required to get to the job (essential)

WHAT WE OFFER

Initial contract through a staffing agency, with a real possibility of being hired directly by the company based on performance.

Salary of €9.72 gross per hour.

Full-time.

Schedule during the training period: Monday to Friday, from 9:00 AM to 6:00 PM or from 10:00 AM to 7:00 PM, with one hour for lunch (the schedule will be assigned based on training planning and the company's organizational needs).// Schedule once hired directly by the company: Monday to Friday, from 9:00 AM to 2:00 PM and from 4:00 PM to 7:00 PM, with the possibility of working 1 extra hour daily, reducing the lunch break to 1 hour.

Initial training to ease adaptation to the role.

About Ananda Gestión

Ananda Gestión is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting companies with skilled and unskilled workers across industrial, logistics, construction, and administrative sectors. With a broad portfolio of job openings, they serve as an intermediary for roles such as metalworkers, CNC operators, warehouse staff, drivers, and maintenance technicians, primarily within Spain's manufacturing and services industries.

For international professionals, Ananda Gestión offers a gateway to the Spanish labor market, particularly in industrial and technical positions. Their roles are often located across various Spanish regions, including Madrid, Guadalajara, and the Basque Country, and they emphasize immediate incorporation for many positions. As a staffing agency, they provide opportunities for those seeking to relocate to Spain, though the nature of assignments may vary in duration and contract type.

Industry
Staffing
Website
ananda.es
All open roles at Ananda Gestión
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