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Call Receptionist in Madrid

On-site in Madrid·Full-time·Added 6 days ago (last checked 22 Oct)

Agency

Eurofirms

1634 open roles

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Our summary

Work mode: On-site, Madrid
Contract: Full-time
Spanish: Fluent
Other languages: Arabic, Chinese, Romanian
Education: Compulsory secondary education (ESO)

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Eurofirms is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 1 year of experience in in-person and/or telephone customer service.

Excellent verbal expression in Spanish.

Proficient and agile use of computer tools.

Customer orientation and communication skills.

Availability to attend in-person training prior to joining.

Nice to have

Residence near the workplace is valued.

Education & certifications

ESO, Baccalaureate, Vocational Training, or equivalent studies.
Training related to Administration, Customer Service, or Administrative Management is valued.

Languages

Demonstrable knowledge of one of the following languages is essential: Chinese, Arabic, Romanian, English, and/or Sign Language.

The role

A company in the citizen services sector is looking for In-person Customer Service Managers to work in Citizen Service Offices in different districts of Madrid and perform the following tasks:

What you'll do

- In-person customer service and information for citizens.

- Resolution of inquiries regarding procedures and administrative management.

- Registration and updating of data in computer applications.

- Management and review of documentation.

- Referral of inquiries and incidents to the corresponding departments.

- Guaranteeing close, professional, and high-quality service to users.

- Among other tasks inherent to the job position.

Requirements

Hiring process

2 steps1 interview

Applied
Shortlisted
Selected
Put forward
With a client company
Interviewed
Hired

Eurofirms publishes the names of the application statuses, not what each stage involves or how long it takes.
You can check the status of each application in the "Candidaturas" (Applications) section of your personal area.
Before starting the job you must sign all the contract paperwork through the Eurofirms website or app.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.