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Customer Service Agent for Flu Vaccination Campaign

Hybrid in Madrid·Added 5 days ago

Gi Group España

821 open roles

Overview

Job details

  • €9.39 an hour

    Gross, as stated in the ad.

  • 12 salary payments a year

    The extra payments are folded into the monthly ones, per the ad.

  • Fixed-term contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Salary: €9.39 gross per hour. Pro-rated holidays and extra payments.

Requirements

What we're looking for

We tell you the main requirements and other skills for the position:

Nice to have

- Speaking Catalan or English will be positively valued (but is not essential)

And from our side, what can we offer you?

The role

Currently, from the MADRID delegation, we are looking for a CUSTOMER SERVICE TELEPHONE AGENT IN THE HEALTHCARE SECTOR in an on-site modality.

What you'll do

- Handling patient calls.

- Consulting various computer systems.

- Scheduling and managing cancellations or changes of flu appointments.

- BO management.

How you'll work

  • 25h workday in an afternoon shift from Monday to Friday, from 15:00 to 21:00

The start and end times may be subject to modifications according to operational needs.

Contract Type: Two-month temporary contract. Possibility of extension. With the probationary period established by law.

Work area: On-site at your offices located in Suanzes, Madrid, 28027. Once the learning curve is overcome, hybrid remote work can be evaluated.

Start date: Immediate once training is completed on 13/10/2026.

Training course

Training course: 5-day training course (starting on 05/10/2026 and ending on 09/10/2026) Selective and unpaid.

  • Morning shift training: from 9:00 to 15:00 (first day online, the rest on-site)
  • Attendance is mandatory throughout the entire duration of the training, as essential content for the correct performance of the position will be taught.

Hiring process

And well, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Sign up for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing

In their own words

About the company & team

From Gi Group, the temporary and permanent placement services firm of Gi Group Holding, the Italian multinational leader in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple, we take care of you and we are concerned with enhancing your professional career.

Additional information

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed solely for the purpose of maintaining the relationship established with you. You can exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5th Floor, 28046, Madrid.

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