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Store Manager Cartagena

This job was published 3 months ago

Store Manager Cartagena

Flabelus
Flabelus
Cartagena, SpainCompetitiveOn-siteAdded 3 months agoMid · 3+ yearsPermanent🇬🇧English: Required

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About the role

YOUR MISSION AS STORE MANAGER

You will be the strategic engine of our store, with the mission of maximizing sales, creating a memorable customer experience, and leading with empathy and determination.

We are looking for someone resourceful, charismatic, and business-minded, who can inspire their team and connect with the Flabelus universe.

What you'll do

YOUR RESPONSIBILITIES

Sales & Customer Experience

  • Design and implement sales strategies aligned with monthly goals.

  • Build customer loyalty through personalized, warm, and memorable service.

  • Monitor and analyze KPIs: daily revenue, average ticket, conversion rate, etc.

 Team Leadership

  • Coordinate, motivate, and train the team to achieve goals.

  • Foster a positive, collaborative work environment aligned with our values.

Operational management

  • Manage exchanges and returns in Shopify and track online orders.

  • Properly document and manage tasks, gifting actions, and incidents.

  • Ensure compliance with internal processes and store visual standards.

Strategy and Collaboration

  • Work in synergy with the communication team to launch local campaigns.

  • Contribute ideas and feedback to improve processes and strengthen the brand.

How you'll work

full-time

Permanent

About the company & team

Shop Team

WHO ARE WE LOOKING FOR?

  • Minimum of 3 years of experience as a Store Manager or Assistant Manager in fashion/premium brands.

  • Sensitivity to fashion, knowledge of trends, and an eye for detail.

  • Excellent sales, leadership, and communication skills.

  • Resourceful, organized, proactive, and results-oriented.

  • Good level of English (intermediate or above).

  • Familiarity with digital tools (Shopify, Google Drive...).

  • Plus: Experience with luxury brands

  • Outgoing, friendly, and sales-driven personality.

  • A passion for fashion, attention to detail, and aesthetic sensitivity.

  • Positive, proactive attitude with a willingness to learn.

  • Ability to manage multiple tasks and work as part of a team.

  • Valuable: intermediate English level and experience with premium brands.

This job was automatically translated to English, .

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