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Store Manager

On-site in Cartagena·Full-time·Added 5 months ago

This job was published 5 months ago

Flabelus

8 open roles

Overview

Job details

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Cartagena

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

This job was automatically translated to English.

The role

YOUR MISSION AS STORE MANAGER

You will be the strategic engine of our store, with the mission of maximizing sales, creating a memorable customer experience, and leading with empathy and determination.

We are looking for someone resourceful, charismatic, and with business vision, who inspires their team and vibes with the Flabelus universe.

YOUR RESPONSIBILITIES

Sales & Customer Experience

  • Design and implement sales strategies aligned with monthly objectives.

  • Build customer loyalty through personalized, warm, and memorable service.

  • Monitor and analyze KPIs: daily revenue, average ticket, conversion rate, etc.

 Team leadership

  • Coordinate, motivate, and train the team to achieve objectives.

  • Foster a positive, collaborative work environment aligned with our values.

Operational management

  • Manage exchanges and returns in Shopify and track online orders.

  • Properly document and manage defects, gifting actions, and incidents.

  • Ensure compliance with internal processes and store visual standards.

Strategy and collaboration

  • Work in synergy with the communications team to launch local campaigns.

  • Contribute ideas and feedback to improve processes and strengthen the brand.

WHO ARE WE LOOKING FOR?

  • Minimum 3 years of experience as Store Manager or Assistant Manager in fashion/premium brands.

  • Sensitivity to fashion, knowledge of trends, and love for details.

  • Excellent sales, leadership, and communication skills.

  • A resourceful, organized, proactive, and results-oriented person.

  • Good level of English (intermediate or above).

  • Familiarity with digital tools (Shopify, Google Drive...).

  • Plus: Previous experience in luxury brands

  • An outgoing, friendly person focused on sales.

  • A taste for fashion, attention to detail, and aesthetic sensitivity.

  • A positive, resourceful attitude with a desire to learn.

  • Ability to handle multiple tasks and work as part of a team.

  • Valuable: intermediate English level and experience with premium brands.

About Flabelus

Flabelus is a Spanish fashion brand specializing in footwear and accessories, with a strong retail presence across Spain. The company designs and sells its own collections through a network of physical stores and its e-commerce platform, positioning itself as a growing player in the national fashion retail market.

With its headquarters in Madrid, Flabelus operates numerous stores throughout Spain, including recent openings in cities like Bilbao and Cartagena. The company offers opportunities in retail, supply chain, and customer service, making it a relevant option for international professionals seeking hands-on experience in the Spanish fashion retail sector. Its work culture emphasizes direct customer interaction and operational excellence, and it actively hires for store-level and support roles.

Employees
100–250
Headquarters
Madrid, Spain
In Spain
Madrid, Bilbao, Cartagena

Good to know if you are moving

  • Flabelus is headquartered in Madrid, offering opportunities to work in the heart of Spain's capital.
  • The company has a strong retail focus, with store openings in various Spanish cities, providing roles in sales and store management.
  • As a Spanish-founded brand, Flabelus offers an authentic local work environment for those looking to integrate into the Spanish market.
  • The company uses Personio for its careers page, indicating a structured HR process for applicants.
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