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This job advert was originally written in Spanish.
You will be the face of Flabelus, welcoming our customers and turning their visit into a unique experience. Your mission will be to provide impeccable service, drive sales, and take care of every detail of the store, embodying the brand's values in every interaction.
We are looking for someone dynamic, friendly, and proactive, with a true passion for customer service and a love for fashion with soul.
Sales & Customer Experience
Know and meet daily and monthly sales targets.
Apply commercial strategies defined by the management team.
Provide personalized, warm service aligned with Flabelus values.
Collaboration and Teamwork
Actively participate in the store's commercial challenges.
Support the team and maintain a positive, collaborative environment.
Communicate issues to the Manager and propose improvements when possible.
Organization and Operational Processes
Follow internal store processes to ensure operational efficiency.
Help with warehouse organization and inventory control.
Manage returns, exchanges, and online order tracking.
Management and Reporting
Complete store control documents (spreadsheets, incidents, stock).
Keep the store in perfect visual and operational condition.
An outgoing, friendly person focused on sales.
A taste for fashion, attention to detail, and aesthetic sensitivity.
A positive, resourceful attitude with a desire to learn.
Ability to handle multiple tasks and work as part of a team.
Valuable: intermediate English level and experience with premium brands.
Positive attitude and a resourceful spirit
Sensitivity to art, fashion, and literature
Commitment to sustainability and conscious consumption
Teamwork, empathy, and collaboration
Clear and honest communication
A drive to improve and enjoy the process
Flabelus is a Spanish fashion brand specializing in footwear and accessories, with a strong retail presence across Spain. The company designs and sells its own collections through a network of physical stores and its e-commerce platform, positioning itself as a growing player in the national fashion retail market.
With its headquarters in Madrid, Flabelus operates numerous stores throughout Spain, including recent openings in cities like Bilbao and Cartagena. The company offers opportunities in retail, supply chain, and customer service, making it a relevant option for international professionals seeking hands-on experience in the Spanish fashion retail sector. Its work culture emphasizes direct customer interaction and operational excellence, and it actively hires for store-level and support roles.
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